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AI masks applied in Lightroom classic wont display when synchronised accross to Lightroom Mobile

New Here ,
Jul 31, 2024 Jul 31, 2024

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Since updating to Lightroom classic 13.0, when I apply any AI masks to an edited photo, when synchronising across to Lightroom mobile/web, the image won't display, instead saying in LrM that "the image is awaiting settings from LrC". 

I have tested this with images that do not have AI masks applied and they display once synchronised perfectly in LrM with my LrC edits.

This is unacceptable Adobe as I use LrM to show my clients my photos. I am having to resort to using a cloud based service to do this ATM.

Adobe this is not an isolated issue and you need to fix this. Why have a functionality in LrC that the mobile and Web platforms cannot display. It defeats the purpose of the synchronised features.

All synchronised photos in LrC 12.0 worked fine across all platforms.

Am running the current and up to date LrC and mobile versions on Windows 10 with a quick machine.

Is it a setting I'm missing in LrC?

Please action personally or in the next update to LrM and Web platforms.

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