AI Masks not generating

[ariannaa54481513]

Suject, sky, background - all AI Masks are saying these are not detected when they're present. 

For instance for subject "Couldn't find a subject to select. There might not be prominent objects in the photo.". Typically the suject is found in <1 sec

Lightroom version 13.4

MACOS Sonoma 14.5

[Sean McCormack]

My reaction on this would be to restart Lightroom, then the computer. After that I'd reset the preferences. 

[SergioMelis]

Hi! Did you solve your problem? I received remote assistance from Adobe, and the issue seemed to be resolved after the operator fixed the settings in Lightroom. Unfortunately, the next day the problem reappeared. Did you manage to solve it?

[SergioMelis]

Hello, have you solved your problem?

I have the same problem with you too.

[johnrellis]

@ariannaa54481513 and @SergioMelis, please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

[SergioMelis]

Ciao, si ho risolto, ho aggiornato alla versione 14.5 macOS Sonoma 

[SergioMelis]

Scusate, continuo ad avere lo stesso problema. Avevo risolto aggiornando il sistema operativo e tutto sembrava a posto, ma oggi il problema si è ripresentato. Avete trovato una soluzione? Potete verificare se ci sono errori?

[SergioMelis]

le mie specifiche 


Versione di Lightroom Classic: 13.4 [ 202406181129-60d181b7 ]
Licenza: Creative Cloud
Impostazioni lingua: it-IT
Sistema operativo: Mac OS 14
Versione: 14.5.0 [23F79]
Architettura dell'applicazione: x64
Conteggio processore logico: 16
Velocità processore: 2,4GHz
Versione SqLite: 3.36.0
Fonte di alimentazione: Collegato, 100%
Memoria integrata: 65.536,0 MB
Memoria GPU dedicata usata da Lightroom: 1.690,0MB / 8.176,0MB (20%)
Memoria reale disponibile in Lightroom: 65.536,0 MB
Memoria fisica usata Lightroom: 9.934,5 MB (15,1%)
Memoria virtuale usata Lightroom: 48.365,6 MB
Dimensione cache memoria: 17.152,5MB
Versione Camera Raw interna: 16.4 [ 1897 ]
Numero di thread massimo utilizzato da Camera Raw: 5
Ottimizzazione SIMD Camera Raw: SSE2,AVX,AVX2
Memoria virtuale di Camera Raw: 484MB / 32767MB (1%)
Memoria reale di Camera Raw: 487MB / 65536MB (0%)

Cache1:
Final1- RAM:37,0MB, VRAM:0,0MB, A16D3D75-4307-483F-B4E3-4D22B26AD39C.dng
Final2- RAM:37,0MB, VRAM:0,0MB, AA40B9D6-23C4-4E69-AB91-ADC250360F96.dng
Final3- RAM:37,0MB, VRAM:0,0MB, CDDD3B73-0347-4642-AB34-093321150079.dng
Final4- RAM:37,0MB, VRAM:0,0MB, FF736997-4754-4D30-9A36-DFED417EB98F.dng
Final5- RAM:37,0MB, VRAM:0,0MB, E8674AD3-99C4-47E6-883F-3938C2D9A754.dng
Final6- RAM:37,0MB, VRAM:0,0MB, BCFED762-19DC-4767-8C9E-67CEBF697BB8.dng
NT- RAM:222,0MB, VRAM:0,0MB, Combined:222,0MB

Cache2:
m:17.152,5MB, n:221,9MB

U-main: 190,0MB

Lato maggiore Anteprime standard: 2880 pixel
Monitor: 1) 5120x2880, 2) 3584x2240

Informazioni processore grafico:
Metal: AMD Radeon Pro 5500M
Stato iniziale: GPU per l'esportazione supportata per impostazione predefinita
Preferenze utente: GPU per la visualizzazione attivata

Cartella applicazione: /Applications/Adobe Lightroom Classic
Percorso libreria: /Volumes/Arasolè /DELPHINA 2024/DELPHINA 2024 LR/DELPHINA 2024 LR-v13-4.lrcat
Cartella impostazioni: /Users/sergiomelis/Library/Application Support/Adobe/Lightroom

Plug-in installati:
1) AdobeStock
2) Flickr
3) Plug-in acquisizione diretta Nikon
4) Plug-in unità di importazione Aperture/iPhoto

Indicatori Config.lua:

[johnrellis]

@SergioMelis: "Metal: AMD Radeon Pro 5500M"

Unfortunately, Apple released a buggy graphics driver for AMD 5000-series GPUs in Mac OS 14.4, which is tripping up LR:

https://community.adobe.com/t5/lightroom-classic-bugs/p-gpu-develop-edit-view-amp-export-artifacts-a...

Most have reported issues with the display of photos, though some have reported problems with Lr's AI commands.

Some people report that restarting their Mac makes the problems go away temporarily, and some report that setting Preferences > Performance > Use Graphics Processor to Off also makes the problems go away.  Disabling the GPU most likely won't help you, because Adobe inexplicably refuses to have LR's AI commands obey the setting of Preferences > Performance > Use Graphics Processor.