AI noise removal not working / Lightroom Classic version: 12.4

[dsliwinski]

AI noise removal not working (message "noise removal currently not compatible with this photo format"). RAW files from a Canon 5d mark IV camera with a Canon EF 85 mm f/1.2 and Canon EF 24 mm f/1.4 lens. When I put other lenses on everything works fine. What to do with this?

Lightroom Classic version: 12.4
Operating System: Mac OS 13.4.1 

[GoldingD]

So, the RAW file, was that a normal RAW or perhaps Dual Pixal RAW, or M RAW, or S RAW?, the latter three not supported at this time.

[Сергей28595324ga7u]

Hello.) I have a RAW from the Canon5d2 camera. At the same time, the same error. Please tell me what to do?

[johnrellis]

Is the raw in Canon's sRAW1 or sRAW2 format?

[Сергей28595324ga7u]

No. It's RAW!

[dsliwinski]

Thank you. It was M RAW, so there is no solution?

[johnrellis]

"It was M RAW, so there is no solution?"

Not with the current Denoise. Adobe has indicated that they may enhance Denoise to work with file types other than true raw photos, but who knows if they will actually do that or when.