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ARW files won’t import into LRC

New Here ,
Apr 26, 2021 Apr 26, 2021

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I have some ARW files on my A7Siii that I'm trying to import into LRC and when I go to import them each image says "Preview unavailable for this file" and it won't let me do anything.  I'm on the latest 10.2 update already.  Anyone have info on how I can import them into LRC? I've seen some videos where you have to convert them to a different file but I also have friends that just import them right into LRC no problem so I don't know what else to do.  I'm using a Mac as well. 

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LEGEND ,
Apr 26, 2021 Apr 26, 2021

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Which version of the Mac OS?

Are you using a card reader (recommended) or directly connecting the camera?

Was this working previously?

 

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