Assinatura

New Here ,
May 11, 2021 May 11, 2021

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  1. Minha assinatura lightroom foi cancelada porém a mensalidade caiu normal no meu cartão de crédito dia 08/04, o que fazer?
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Adobe Community Professional ,
May 11, 2021 May 11, 2021

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From this link-  https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

You may be receiving a fee of 50% for 'remaining balance'.

 

If you cancel more than 14 days after your initial purchase, your payment is non-refundable and may be subject to a cancellation fee.

  • Annual plan paid monthly: After 14 days, a cancellation fee of 50% of the remaining balance of your contract obligation may apply. Your service will continue until the end of that month’s billing period.
  • Prepaid annual plan: After 14 days, your payment is non-refundable, and your service will continue until the end of your contracted term.
  • Monthly plan with no annual commitment: After 14 days, your payment is non-refundable, and your service will continue until the end of that month’s billing period.
Regards. My System: Lr-Classic 11.0.1, Photoshop 23.0.2, Lightroom 5.0, Bridge 12.0, Windows-10.

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