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Book Module Crashes when selected

Community Beginner ,
Jun 18, 2024 Jun 18, 2024

LRc crashes when Book Module selected - app unuseable - please fix asap

 

LRc 13.3.1

MacOS Sonoma 14.5

M1 Macbook Pro 16

Select Book Module (All other modules work) and app crashes out (to Finder/desktop)

 

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macOS
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correct answers 2 Correct answers

Community Beginner , Aug 01, 2024 Aug 01, 2024

Ended up deleting everything Adobe related using the Adobe Cleaner Tool and reinstalled everything. Note that this deletes everything including Preferences, Photoshop actions etc. So make a backup of the things you need.

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Community Beginner , Oct 26, 2024 Oct 26, 2024

Thanks for the community help with this issue - came back to the issue today (been busy with life) and the latest update of Lightroom has fixed whatever the error was!

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

I can't reproduce that on my M1 Max 16" MacBook Pro and MacOS 14.5. Try resetting the preferences to see if that solves the issue: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

-- Johan W. Elzenga
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Community Beginner ,
Jun 22, 2024 Jun 22, 2024

I tried resetting preferences, uninstall, reinstall, new catalogue - same crash

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Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

Hey, @Aerodatic.com. Welcome to the Lightroom Community. I'll help you figure this out.

 

Is there a crash report when Lightroom crashes? Please submit the crash reports to us: https://adobe.ly/45BlpG4

To begin troubleshooting, test some variables like:

  • Unplug any external peripherals & use wired input devices.
  • Unplug external drives.
  • Temporarily, unplug extra displays & only keep one active at a time.

Try this series of steps:

  • Uninstall Lightroom Classic & restart the machine
  • Instal Lightroom Classic again, but do not launch it yet.
  • Ensure Lightroom Classic has the required permissions on macOS: https://adobe.ly/45AcLYx
  • Try launching Lightroom Classic now.

Let me know how it goes.

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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Community Beginner ,
Jul 09, 2024 Jul 09, 2024

Did you find a solution? Same thing happens to me

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Community Beginner ,
Aug 01, 2024 Aug 01, 2024

Hello none. Ongoing Issue - I intend to call/chat with Adobe for a fix asap.

 

Any luck yourself?

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Community Beginner ,
Aug 01, 2024 Aug 01, 2024

Ended up deleting everything Adobe related using the Adobe Cleaner Tool and reinstalled everything. Note that this deletes everything including Preferences, Photoshop actions etc. So make a backup of the things you need.

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Mentor ,
Aug 01, 2024 Aug 01, 2024

Did that fix your issue?

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
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Community Beginner ,
Aug 01, 2024 Aug 01, 2024

Yes. And now that I'm noticing, it's interesting this seems to affect only MBP M1 16".

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Community Beginner ,
Oct 26, 2024 Oct 26, 2024
LATEST

Thanks for the community help with this issue - came back to the issue today (been busy with life) and the latest update of Lightroom has fixed whatever the error was!

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