Can't import pictures into Lightroom

[cynthia39047967rpmy]

I recently update lightroom cc, and now when i try to import pictures from an sd card it doesn't let me and it says that the picture is already in catalog, but i havent imported these images. i have no clue what to do

[JohanElzenga]

If you are sure these images haven't been imported yet, then uncheck the "Don't import suspected duplicates" option in the import dialog and try again.

[cynthia39047967rpmy]

I have been researching google for the past 3 days. Lol and i did that already, but that didnt work! Im going insane. This had never happened before. They will all be greyed out when i select import, but If i go in catalog, and connect the sd card the pictures will appear (Again I havn't imported them into lightroom) but once i disconnect it it says file not found.

[dj_paige]

They will all be greyed out when i select import, but If i go in catalog, and connect the sd card the pictures will appear (Again I havn't imported them into lightroom)

Maybe I don't understand, but it seems like if you connect the SD card the pictures will appear in the catalog, then you have imported them into Lightroom Classic.

[JohanElzenga]

They will all be greyed out when i select import, but If i go in catalog, and connect the sd card the pictures will appear (Again I havn't imported them into lightroom)

Maybe I don't understand, but it seems like if you connect the SD card the pictures will appear in the catalog, then you have imported them into Lightroom Classic.

By @dj_paige

Correct. Pictures that appear in the catalog have been imported. It sounds like the pictures have not been copied to your hard drive, however. That is why they are 'not found' if the SD card is not mounted. In this case the best option is to remove these pictures from the catalog while the SD card is not connected (select them all and press the Delete key), then connect the SD card and import them again. But this time, pay attention to the import dialog and choose a Destination folder on your hard drive!