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Can't open LRC with Ventura OS

New Here ,
Apr 10, 2023 Apr 10, 2023

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After updating my mac to Ventura OS, Lightroom Classic won't open.  Any help?  

Thanks 

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LEGEND ,
Apr 10, 2023 Apr 10, 2023

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Initial troubleshooting steps:

 

1. Ensure LR is granted Full Disk Access (not Files And Folders) permission:
https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access... 

 

2. Delete the file "metrics.json" if it exists:

https://community.adobe.com/t5/lightroom-classic-bugs/p-lrc-12-2-1-fails-to-start-launch-or-is-extre...

 

3. Delete all Creative Cloud apps using the Creative Cloud Cleaner tool, then reinstall LR:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

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Explorer ,
Apr 10, 2023 Apr 10, 2023

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I've had the same issue as you today, after updating MacOS today (incremental update). Every attempt resulted in the spinning beach ball at launch, with no option except force quite.

 

I did everything - plists, reinstall Creative Cloud, manually delete preferences etc, even the Creative Cloud Cleaner Tool. The only additional thing I hadn't done was "metrics.json" as @johnrellis suggested. This was the step that allowed a successful launch. Finally. I hope it works for you too.

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New Here ,
Apr 11, 2023 Apr 11, 2023

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LATEST
I followed your advice and it seems to have worked. I also had to restore
the sync process, but I'm keeping my fingers crossed that this solves the
problem. Hopefully Adobe will provide some updates for Ventura soon.

Thanks again

Charlie

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