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Can't Update from 9.4 to 10.2 "Unexpected Error"

New Here ,
Jul 29, 2021 Jul 29, 2021

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I have been trying to update from 9.4 to 10.2, but then I will not open my catalog due to an "unexpected error". When I revert back to 9.4, it works perfectly. I use an iMac with Big Sur 11.4 with plenty of storage and 32GB of memory. Please help!

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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Please post full details of your Computer specs including Manufacture date and installed GPU unit.

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.1, LrC 11.0.1, Lr 5, Ps 23.0,; Camera OM-D E-M1.

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New Here ,
Jul 29, 2021 Jul 29, 2021

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iMac Retina 5K, 2019
Processor: 3.6 GHz 8-Core Intel i9
Graphics: Radeon Pro 580x 8 GB

--
* And when my time on Earth is done I will admit that I had some fun The
things that I'll regret the most Will have nothing at all to do with toast*

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LEGEND ,
Jul 29, 2021 Jul 29, 2021

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And when you upgrade to LrC v10.3?

 

see: https://helpx.adobe.com/lightroom-classic/kb/fixed-issues.html

 

 

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New Here ,
Jul 29, 2021 Jul 29, 2021

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I follow the recommendations of Jeff Harmon. He has given 10.2 his “Seal of Approval”.

From the Toaster

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