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Can't update Lighroom to the latest version

New Here ,
Oct 29, 2021 Oct 29, 2021

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Hello, I am running Mac OS Monterey v12.0.1 (late 2015 model with an i5 and 24gigs of ram) and I can't update the Lightroom version beyond 8.3. The strange thing is that a macbook i have with Big Sur mac OS 11.6.1 (late 13 model with an i7 and 8 gigs of ram) already is updated to the latest version of Lightroom Classic (11.0). Any ideas why is that happening? Thank you.

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correct answers 1 Correct answer

LEGEND , Nov 02, 2021 Nov 02, 2021
As stated, your copy was probablty that buggy one that would not show updates, heck I now remember it would not show an update for ACCDA existed.

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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You are allowed two activated installations of LrC. Are you within the limit?

Is the Adobe Creative Cloud app installed and signed in to your Adobe a/c?
You indicate you cannot install, do you get an error message if so post a screen capture or the exact wording of the message.

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.1, LrC 11.0.1, Lr 5, Ps 23.0,; Camera OM-D E-M1.

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Thanks for the quick reply. I have just one version of LrC installed and i am signed in to the creative cloud. The weird thing is that the app is "up to date" according to the creative cloud, even though it's clearly not. I do not get any error messages.

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LEGEND ,
Oct 29, 2021 Oct 29, 2021

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beyond 8.3. 

 

Actually, my foggy memory thinks what follow occurred more around the v8.2 time. But is your copy of the Adobe Creative Cloud Desktop App current? Way back then an issue occurred with it, Adobe fixed in an update. Issue was it showed no updates available. Current, I think, is Version 5.6.0.788 as shown in:

 

https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html

 

 

 

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Well something weird happened, for some reason LrC was installed on the iCloud. I removed it and installed it again but now i got the updated version. I have no clue how that happened but now it's fixed. I just re-installed it, as simple as that. Anyway, thank you both for your time.

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LEGEND ,
Nov 02, 2021 Nov 02, 2021

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As stated, your copy was probablty that buggy one that would not show updates, heck I now remember it would not show an update for ACCDA existed.

 

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