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Can't update Lightroom CC

New Here ,
Nov 07, 2021 Nov 07, 2021

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Hi I've recently tried to update to the latest version of Lightroom. I updated on creative cloud and when I went to open Lightroom CC my computer went to update catalog file format. But it has frozen and is not doing anything. I can now not get into Lightroom which is causing me serios stress. Any help would be very greatfully appreciated. Mark

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Adobe Community Professional ,
Nov 07, 2021 Nov 07, 2021

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Try to open LrC while holding down the Ctrl key (Opt key on Mac). It will open a dialog to select a catalog or start a new one. I'd try to select the old catalog again and start the catalog upgrade again.

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LEGEND ,
Nov 07, 2021 Nov 07, 2021

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I went to open Lightroom CC

What is the exact Adobe program name and version

Lightroom CC is not current nomenclature, implies either very old, or the cloud based app.

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