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Canceli LR 20Gg e mes depois comprei um outro de 1Tr. Agora não tenho nem um nem outro.

New Here ,
Aug 22, 2021 Aug 22, 2021

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Cancelei um plano de 20 Gg que não estava mais usando e mes depois resolvi adquirir outro de 1 Tr com mesmo valor. Tive surpresa ao perceber dois descontos iguais na minha fatura de agosto. Cancelei novamente o mesmo plano que ja havia cancelado e agora não tenho nem um e nem o outro. Ao acessar solicitam que eu Compre. O plano de 1Tr está ativo no Creative Cloud. Aonde está o embroglio? Preciso de uma ajuda. 

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correct answers 1 Correct answer

LEGEND , Aug 22, 2021 Aug 22, 2021
We're not Adobe here, we're just other Lightroom Classic users. We cannot help with payment or subscription issues. You have to contact Adobe directly about this.

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LEGEND ,
Aug 22, 2021 Aug 22, 2021

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We're not Adobe here, we're just other Lightroom Classic users. We cannot help with payment or subscription issues. You have to contact Adobe directly about this.

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Adobe Community Professional ,
Aug 22, 2021 Aug 22, 2021

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