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P: Missing Profiles can cause presets not to appear in the UI

Guest
May 12, 2021 May 12, 2021

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Hello everyone,

I'm having hard time trying to install this presets... I use lightroom from many years but I can not get around this problem. I've tried everything:
-checked and unchecked Show Partially Compatible Develop Presets (final state: checked)

-checked and unchecked Store preset with catalog (final state: unchecked)

-reset prefs

-delete prefs

-reinstall Lightroom Classic from CC

-check visibility on +>manage presets...

-tried to delete the folder of Settings and add then again

 

Here's the LINK to PRESET maybe you can help me.

Adobe Lightroom Classic v10.2 Camera Raw 13.2

 

Thanks

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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correct answers 4 Correct answers

LEGEND , Jun 17, 2020 Jun 17, 2020

[This post contains embedded images that don't appear in email. View the post in your Web browser to see the images.]

 

I imported all the .xmp files in the Presets subfolder you posted, and they appeared in my presets panel as expected:

johnrellis_0-1592431303092.png

 

The message "Unable to import Presets : All items were already imported" indicates that perhaps you didn't properly unhide all the preset groups.  Click the + button in the upper-right corner, then Manage Presets, then make sure every group is checked.

 

[Use

...

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LEGEND , Mar 28, 2021 Mar 28, 2021

Most likely the Kodak Portra 400 .xmp preset has the Treatment & Profile option checked, and the preset refers to a Kodak Portra 400 .dcp camera profile (or perhaps a .xmp creative profile) that also needs to be imported. When the camera or creative profile is missing, LR will let you import the referring Develop preset but then not show the preset (one of numerous rough edges in the "new" LR preset design that Adobe hasn't cared to fix).  

 

See this post for how you can confirm that's what's h

...

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LEGEND , May 13, 2021 May 13, 2021

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

When I do File > Import Develop Profiles And Presets and select the downloaded Silky.zip, I see three presets:

johnrellis_0-1620922926275.png

 

Three .xmp files in the .zip didn't get imported: The Warm Up.xmp, The Cool Down.xmp, Silky.xmp. That's because these three had the Treatment & Profile box checked when they were created, and they refer to a creative profile named "Stache". If you edit the .xmp files i

...

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LEGEND , May 13, 2021 May 13, 2021

It's a bug that LR doesn't give you a warning when this happens -- it's wasting a lot of users' time. I finally submitted a bug report:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-presets-silently-omitted-when-they-refer-to-nonexistent-creative-profiles/609d5f6ee077c600a4628cfd 

 

Please add your constructive opinion to the bug report, and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely that Adobe will prioriti

...

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replies 150 Replies 150
Explorer ,
Jun 23, 2021 Jun 23, 2021

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Oh it does not! How interesting. But it doesn't work when I try  to create a preset with the profiles I have though

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Explorer ,
Jun 23, 2021 Jun 23, 2021

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Ok I tried again just now and it works. That must be the reason! Thank you!

 

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Community Expert ,
Jun 12, 2021 Jun 12, 2021

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At Heather, please use the icon indicated to insert images files so they appear in the body of the post so others can view while reading. Thanks.

InsertPhotos.png

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Explorer ,
Jun 15, 2021 Jun 15, 2021

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Doesnt' look like I can edit the original message, but here are the images:

Screen Shot 2021-06-11 at 12.06.18 PM.pngScreen Shot 2021-06-11 at 12.06.37 PM.pngScreen Shot 2021-06-11 at 12.07.00 PM.pngScreen Shot 2021-06-11 at 12.07.05 PM.pngScreen Shot 2021-06-11 at 12.09.22 PM.png

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Community Beginner ,
Nov 03, 2017 Nov 03, 2017

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Hi There!

Today was the first time I bought a developer preset and I just can't get the presets on Lightroom.

In fact, I bought two packages from 2 different developers and none of them showed up on my Lightroom.

Both preset install applications say the installation was completed.

I already closed Lightroom, reopened it, restarted the computer but still nothing new shows up on Lightroom.

I checked the developer preset file and it's empty!

I'm sooooo frustrated. I've been trying to get those presets on Lightroom for 4 hours already!

Please please please help!

 

{Thread title edited by Moderator}

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LEGEND ,
Nov 03, 2017 Nov 03, 2017

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There re two Lightrooms now. Which preset was it, and which Lightroom? If it's the older Lightroom (that is now called Lightroom Classic CC), which version are you using?

Thanks.

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Community Beginner ,
Nov 03, 2017 Nov 03, 2017

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I'm using Lightroom Classic CC 7.0.1 (the newest version).

Thank you!

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LEGEND ,
Nov 03, 2017 Nov 03, 2017

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Which preset? While you're answering, I'll try any preset I can find. Also, Mac or Windows?

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Community Beginner ,
Nov 03, 2017 Nov 03, 2017

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Phil Chester Presets and also VSCO film Presets.

I have a MAC.

Thank you so much!

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LEGEND ,
Nov 03, 2017 Nov 03, 2017

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Don't get excited! I know almost nothing about Lightroom. But I'm good at figuring out issues.

Will let you know how I get on.

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LEGEND ,
Nov 03, 2017 Nov 03, 2017

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While expert cmgap hopefully solved your problem! I figured out that I needed to be in the Develop tab, and find User Presets, and expand that, to find the preset I had added.

It took me a while because my selected image had been deleted. Got there sooner after importing a new image.

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Community Expert ,
Nov 03, 2017 Nov 03, 2017

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That was quick Colin!

In the Develop module under Develop presets > User Presets at the bottom of the list > Right-click and create New Folder > Import Presets to new folder.

The Op said that the install ran and was successful. It's possible / likely that the purchased presets will need to be moved into the Develop Presets folder manually.

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LEGEND ,
Nov 03, 2017 Nov 03, 2017

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Did I mention the bit about being good at figuring out problems?...

I do have both versions of Lightroom installed, and I have Lightroom knowledgeably Adobe buddies, but I'm not a typical user. I found a lot of the steps a bit confusing, but found enough pages complaining about that to figure it out.

I saw the stuff about manually installing, and I'm skeptical. For my test I found a free preset, and I doubt that the paid for presets would be harder to install.

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Community Expert ,
Nov 03, 2017 Nov 03, 2017

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Purchased presets will not be migrated when upgrading Lr. If you purchase presets and use them regularly (I don't) it's useful to know where they are so that you can go into the previous version and physically move them.

In the Preferences > Presets > Show Lightroom Presets clicking on this button will open the folder where all of the presets are stored.

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LEGEND ,
Nov 03, 2017 Nov 03, 2017

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"migrated" suggests going from Classic to the new CC. Is there really migration from old Lightroom to Classic Lightroom?

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Community Expert ,
Nov 03, 2017 Nov 03, 2017

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Substitute the word migrated with moved... When updating, Lightroom will not move purchased presets for you. You need to move them yourself or reinstall them using the method you described. And it's true that it's not any different if it is free or purchased.

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LEGEND ,
Nov 03, 2017 Nov 03, 2017

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So, it's a matter of:

I have the latest version

I installed presets

versus:

I had the old version, installed presets

Updated, now no presets

rafaelac51213346  will fill us in!

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Community Beginner ,
Nov 04, 2017 Nov 04, 2017

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I didn't have the older version. This is a new computer and I downloaded the newest version. It wasn't a backup either.

So I don't know if the presets would migrate/move after an update.

Thank you so much for all your help!

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New Here ,
Aug 23, 2021 Aug 23, 2021

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Thank you so much! I had the same problem and you helped me 🙂

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Community Expert ,
Nov 03, 2017 Nov 03, 2017

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Can you try this... Go into Preferences and if the Store Presets is checked as shown, uncheck it, quit and reopen Lr. Let us know if you see your VSCO presets.

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Community Beginner ,
Nov 04, 2017 Nov 04, 2017

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Yayyyyyyy it worked!!!

WOW!!!

Thank you so much!!!

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Community Expert ,
Nov 04, 2017 Nov 04, 2017

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Glad that worked! Keep in mind If your presets have ‘gone missing’, that checkbox is likely the reason.

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New Here ,
May 31, 2018 May 31, 2018

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Hi there,

I'm also having trouble accessing my newly installed VSCO Lightroom presets and I'm wondering if anyone can help. (I've already contacted VSCO's customer support with this issue but sadly they've been pretty much useless, and being that I purchased this product about a week ago and have not yet been able to use it, I'm pretty frustrated.)

I've been able to successfully download and install the product to my computer, my trouble is that even after being told that the product has been successfully installed, the presets are nowhere to be found once I open Lightroom. I've tried downloading and installing the product multiple times as well as relaunching Lightroom multiple times but I have not once seen my product/presets appear anywhere in the Develop panel or otherwise.

As you've recommended, I've also already checked to make sure that my presets are not being stored with my catalog, so I am positive that that is not the issue.

Any help would be so greatly appreciated!!!

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Community Expert ,
Jun 01, 2018 Jun 01, 2018

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Hi Miriam - What version of Lightroom are you working with? Can you confirm where your VSCO preset folder is located on your computer? Are you on a mac?

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New Here ,
Oct 23, 2018 Oct 23, 2018

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I have the same problem, but mine isn't checked already!

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