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Cannot Create/Import New Preset with Non-Adobe Profile

Explorer ,
Jun 11, 2021 Jun 11, 2021

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I work with an editor and she created a preset for me using a non-Adobe profile. She sent it over and I tried to import it. It never showed up in the "Presets" section. So closed LR and opened it again. It wasn't there. I tried importing again and received the error "Unable to import presets. All items were already imported". I checked the user preset folder and it is located there. I tried multiple ways of importing, including renaming the preset, and I received the same error every time.

 

So I tried creating a new folder and importing the preset there. The folder does not appear either (even after restarting LR). Then I tried just saving the current settings of the preset to an older preset. That preset disappeared IMMEDIATELY. Then, I was reading around some more and saw someone posting about issues with non-adobe profiles. So I tried creating a new preset with the profile set to Adobe Standard and the preset showed up immediately in the Presets section.

 

It seems there is an issue with creating presets containing non-Adobe color profiles. I have checked all the settings I can (see attached screenshots). Has anyone encountered this before?

TOPICS
Import and export, Presets or profiles, Problem or error

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correct answers 1 Correct answer

LEGEND , Jun 22, 2021 Jun 22, 2021
The Develop preset "Heather Cook Film Preset" refers to the profile "Pro400H +1 Normal Noritsu", while the profile you uploaded is named "Pro400H Noritsu Normal EXP +1".    Does the profile referenced by the preset, "Pro400H +1 Normal Noritsu", appear in your profile browser?  If so, please upload that. If not, then that explains why the preset isn't appear in the Presets panel (due to the bug in LR).

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LEGEND ,
Jun 12, 2021 Jun 12, 2021

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When you import a preset that refers to a camera or creative profile that's not currently imported into your LR, then LR will import the preset but it won't warn you about the missing profile and it won't display the preset in the Presets panel.  See this bug report:

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-presets-silently-om...

 

Please add your constructive opinion to the bug report and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely Adobe will prioritize the fix, and you'll be notified when the bug's status changes. Product developers rarely participate in this forum and won't see your feedback.

 

Ask your editor to send you the camera profile (a .dcp file) or the creative profile (.xmp file) that the preset references, and then do File > Import Develop Profiles And Presets to import that profile.  That should cause the preset to appear in the Presets panel.

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Explorer ,
Jun 15, 2021 Jun 15, 2021

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Both my editor and I own the same profile. So it isn't that I don't own it. She just sent me a preset that uses the same profile we both already own. 

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LEGEND ,
Jun 15, 2021 Jun 15, 2021

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Attach both the preset and the profile here, and I'll take a look.

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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this is the preset/profile my editor sent over

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LEGEND ,
Jun 16, 2021 Jun 16, 2021

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That file "Heather Cook Film Preset.xmp" is a Develop preset (which shows up in the Presets panel). It was created with the Treatment & Profile option, and it refers to the creative profile "Pro400H +1 Normal Noritsu".  

 

Go to the Basic panel, click the Profile dropdown, then Browse. Does "Pro400H +1 Normal Noritsu" appear anywhere in the profile browser?  Be sure to expand all the groups by clicking on their triangles.

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Explorer ,
Jun 16, 2021 Jun 16, 2021

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Yes I own that profile and it displays correctly when I select it. 

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LEGEND ,
Jun 16, 2021 Jun 16, 2021

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If you attach that profile here, I can see if the preset loads properly in my LR configuration.

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Explorer ,
Jun 22, 2021 Jun 22, 2021

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Here you go!

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LEGEND ,
Jun 22, 2021 Jun 22, 2021

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The Develop preset "Heather Cook Film Preset" refers to the profile "Pro400H +1 Normal Noritsu", while the profile you uploaded is named "Pro400H Noritsu Normal EXP +1".   

 

Does the profile referenced by the preset, "Pro400H +1 Normal Noritsu", appear in your profile browser?  If so, please upload that. If not, then that explains why the preset isn't appear in the Presets panel (due to the bug in LR).

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Explorer ,
Jun 23, 2021 Jun 23, 2021

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Oh it does not! How interesting. But it doesn't work when I try  to create a preset with the profiles I have though

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Explorer ,
Jun 23, 2021 Jun 23, 2021

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LATEST

Ok I tried again just now and it works. That must be the reason! Thank you!

 

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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At Heather, please use the icon indicated to insert images files so they appear in the body of the post so others can view while reading. Thanks.

InsertPhotos.png

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6, LrC 10.4, Lr 4.4, Ps 22.5,; Camera OM-D E-M1.

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Explorer ,
Jun 15, 2021 Jun 15, 2021

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Doesnt' look like I can edit the original message, but here are the images:

Screen Shot 2021-06-11 at 12.06.18 PM.pngScreen Shot 2021-06-11 at 12.06.37 PM.pngScreen Shot 2021-06-11 at 12.07.00 PM.pngScreen Shot 2021-06-11 at 12.07.05 PM.pngScreen Shot 2021-06-11 at 12.09.22 PM.png

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