Cannot import photos into lightroom either from compact flash card or v850 epson scanned photos

New Here ,
Dec 31, 2021 Dec 31, 2021

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I have iMac 12.0.2 and cannot import from piciture folders items I scanned into picutres with epson 850 scanner.  Also cannot import directly into LR classic directly from compact flash card reader as done a few months ago.  I was able to do both of these tasks previously.  Help! 

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Adobe Community Professional ,
Dec 31, 2021 Dec 31, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the LRC forum so that proper help can be offered.

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LEGEND ,
Dec 31, 2021 Dec 31, 2021

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What version NUMBER of Lightroom Classic?

 

What happens (describe in detail) when you cannot import? If there is an error message, please quote the exact unedited word-for-word verbatim error message, leaving nothing out.

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New Here ,
Dec 31, 2021 Dec 31, 2021

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LR classic 11.1 ; 14.1 raw. It states “An unknown error occurred. (1)

AliciaBdaywirthGMSoongbrothernephew?Family:?.20160816_11574300.tif”

That’s what it says verbatim.

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LEGEND ,
Dec 31, 2021 Dec 31, 2021

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Repeating

 

"What happens (describe in detail) when you cannot import?"

 

How far does the process get? Is that the actual exact name of the file this long string beginning with "Alicia"? If not, what is a typical file name in this import?

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New Here ,
Dec 31, 2021 Dec 31, 2021

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What happens is Lightroom seems to be going thru the standard import process but at its end this message comes on the screen. It has not been imported.

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LEGEND ,
Dec 31, 2021 Dec 31, 2021

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So is

 

AliciaBdaywirthGMSoongbrothernephew?Family:?.20160816_11574300.tif

 

the exact actual name of the file you are trying to import? If not, what is a typical file name in this import?

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New Here ,
Dec 31, 2021 Dec 31, 2021

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This is my name I mad for this file in Lightroom.

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LEGEND ,
Dec 31, 2021 Dec 31, 2021

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Lightroom Classic does not like file names that have a dot in the file name before the dot that signifies the file extension (.tif) so I think you have to eliminate the extra dot.

 

So that's one problem. Lightroom Classic also does not like question marks and colons in the file name (I think) so maybe you could replace those as well.

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New Here ,
Dec 31, 2021 Dec 31, 2021

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OK

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Adobe Community Professional ,
Dec 31, 2021 Dec 31, 2021

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Is the file name plus the drive and full path to the import location, to long for the Operating System limit?

I seem to recall that this can be an issue.

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.8,; LrC 11.4.1, Lr 5.4.1, Ps 23.3.2-ACR 14.4,; Camera OM-D E-M1.

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New Here ,
Dec 31, 2021 Dec 31, 2021

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Previous imports had file names longer than this and were importable.. This problem has occurred in the last 3-4 months.

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New Here ,
Jan 01, 2022 Jan 01, 2022

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I just again with a simple collection set name and it again failed to transfer. It states “could not copy a file to destination folder because it is not writable. When transferred to Pictures I can view and transfer to Photos but still cannot transfer to LRC. Very problematic.

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LEGEND ,
Jan 01, 2022 Jan 01, 2022

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This is a different error.

 

The Destination folder is not writable ... you need to make sure the permissions on this EXACT folder are set to WRITE permission.

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Adobe Community Professional ,
Dec 31, 2021 Dec 31, 2021

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LrC doesn't like colons in the fielname. Change them to an underscore or dash character and they should import. I'd also eliminate the question mark characters, which will prevent the files from being used on a Windows system. It's bad practice–Don't use these characters in filenames!

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Adobe Community Professional ,
Jan 01, 2022 Jan 01, 2022

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As dj_paige mentions you need to change the permssions for the Import Destination folder to full Read & Write as outlined at the below article.

 

https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/mac

 

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New Here ,
Jan 01, 2022 Jan 01, 2022

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Unfortunately the sharing is read and write to all persons and it is not the reason. Good try.

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LEGEND ,
Jan 02, 2022 Jan 02, 2022

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Let's make sure you are looking at the permissions for the correct folder.

 

Show us a screen capture of the Import dialog box so we can see what the Destination folder is (full path name), and show us a screen capture of the permissions on this folder and the full path name of the folder.

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New Here ,
Jan 05, 2022 Jan 05, 2022

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Sorry for delayed reply. I’ve been very busy. This is a screen shot after trying to import. What do you mean by show screen capture of permissions on this folder?? Thanks for your help so far.

Jim

orycreen Shot 2022-01-05 at 2.06.58

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Adobe Community Professional ,
Jan 01, 2022 Jan 01, 2022

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Try adding the files on the CF card to the destination folder manually using Finder. Then in the Import module select that folder and at the top select Add. Does that work?

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New Here ,
Jan 08, 2022 Jan 08, 2022

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Unfortunately it did not work. It still says this:

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Adobe Community Professional ,
Jan 08, 2022 Jan 08, 2022

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"Sorry for delayed reply. I’ve been very busy. This is a screen shot after trying to import. What do you mean by show screen capture of permissions on this folder??"

 

https://www.cnet.com/tech/computing/how-to-take-a-screenshot-on-your-mac-4-ways-to-capture-your-scre...

 

Capture some screenshots and use the Insert Photos icon in the top bar of the reply window. We need to see both the folder permissions and the Import screen in LrC.

 

ToddShaner_0-1641665613564.png

 

 

 

 

 

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New Here ,
Jan 14, 2022 Jan 14, 2022

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I have shot screen shots and attached to this email but it doesn’t show up on the reply window.

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Adobe Community Professional ,
Jan 14, 2022 Jan 14, 2022

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You can't attach images to the forum with email.

Please follow instructions for doing so by Todd Shaner.

 

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Adobe Community Professional ,
Jan 14, 2022 Jan 14, 2022

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How to insert a screen capture in your replies. It's as Todd indicated. See the screen capture.

 

Screenshot 2022-01-14 at 6.50.13 PM.png

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.8,; LrC 11.4.1, Lr 5.4.1, Ps 23.3.2-ACR 14.4,; Camera OM-D E-M1.

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