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Cannot Import Photos into Lightroom since last update

New Here ,
Mar 03, 2018 Mar 03, 2018

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I am having problems importing photos in to lightroom from my computer's hard drive, since I upgraded to the latest version of lightroom last night. I use a Windows PC.

When I go to the import feature, and select any folder which has photos in (including locations I have previously imported from), the photos do not appear and the space where they should appear remains grey and blank. I have checked and the photos are definitely in that location!

Therefore I am unable to import any new photos - has anyone else had this problem or know how to help??

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correct answers 1 Correct answer

Community Expert , Mar 03, 2018 Mar 03, 2018

the photos do not appear and the space where they should appear remains grey and blank

Can you post a screen clip to show us the 'grey' import previews?

My best guess is that your monitor profile is not working correctly.

Have a read of this forum link which reports similar problems, and some suggestions-

Photos appear as gray blocks in Library but not in the Develop bar. Both preview pane is gray blocks as well. | Photosho…

If the 'Import' previews are just darkened (not fully grey) then that indic

...

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Community Expert ,
Mar 03, 2018 Mar 03, 2018

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the photos do not appear and the space where they should appear remains grey and blank

Can you post a screen clip to show us the 'grey' import previews?

My best guess is that your monitor profile is not working correctly.

Have a read of this forum link which reports similar problems, and some suggestions-

Photos appear as gray blocks in Library but not in the Develop bar. Both preview pane is gray blocks...

If the 'Import' previews are just darkened (not fully grey) then that indicates the photos are already referenced in the Lightroom catalog and will not import a second time.

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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New Here ,
May 15, 2021 May 15, 2021

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I am having the same issue. I cannot import my RAW files 

 

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Community Expert ,
May 15, 2021 May 15, 2021

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"same Issue"?

Please include the following in your question:
Adobe product and Version number

Operating system and Version number
The full text of any Error Message(s)- if any.
What you were doing when the problem occurred. (Importing by 'Copy' 'Add' etc?)

A Screenshot of the info panel from MENU: Help/System Info...

Screenshots of the 'same issue'.

 

 

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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New Here ,
May 15, 2021 May 15, 2021

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I'm having major issues with lightroom V10-2 IM very frustrated please someone help it keep saying (not Responding)

 

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Community Expert ,
May 15, 2021 May 15, 2021

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(not Responding) Is something, when starting LrC, I have seen if I click my mouse on the LrC User Interface (any part of the screen) before it has completely read the catalog database into memory and rendered all data on screen (thumbnail data, badges, etc)

On a slow system (if you have one!) this might be happening for you.

Or your Catalog file (the Catalog Name.LRCAT) has some problems (corruption!).

Have you tried creating another Catalog to check if it happens with that?

There is a wealth of information in these articles from the Lightroom Queen at-

Performance- All Blogs

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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New Here ,
Nov 19, 2024 Nov 19, 2024

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I cannot import any files, including jpg, RAW or any other.

 

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Community Expert ,
Nov 20, 2024 Nov 20, 2024

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LATEST

@Paul24551121my39  None of us are psychic or clairvoyant. Only details and screen-clips can help others attempt to answer your problem "cannot import".

Also you jumped onto a thread that started >6yrs ago. Change happens quickly in software updates.

Start a new post thread with your question-

 

Please include the following in your question:
Adobe product and Version number.
A Screenshot of the info panel from MENU: Help/System Info...
Operating system and Version number
The full text of any Error Message(s)
What you were doing when the problem occurred
Screenshots of the problem.

 

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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New Here ,
Mar 23, 2024 Mar 23, 2024

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I am having similar problems with Lightroom Classic, with keywords (names, locations, groups, relationships,etc scrambled &/or missing.

Also peoples name.

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LEGEND ,
Mar 23, 2024 Mar 23, 2024

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quote

I am having similar problems with Lightroom Classic, with keywords (names, locations, groups, relationships,etc scrambled &/or missing.

Also peoples name.


By @BobnPamG

 

This is a different problem. Please start a new thread and describe the problem in detail. People will be happy to help you in a new thread. DO NOT DISCUSS YOUR PROBLEM FUTHER IN THIS THREAD.

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Community Beginner ,
Oct 22, 2024 Oct 22, 2024

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I also can not import pictures and movies ( format .jpeg and movies .mp4.)  in version 14.01,  But I can import pictures with the format . NEF and .DNG. Is that a bug or ???? I have tried to import form my hard disc and form a USB disk. No differense

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LEGEND ,
Oct 22, 2024 Oct 22, 2024

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This is a different problem. Please start a new thread and describe the problem in detail. People will be happy to help you in a new thread. DO NOT DISCUSS YOUR PROBLEM FUTHER IN THIS THREAD.

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