Cannot process some kind of .heic images

[Stefano Bertini]

Lightroom Classic 11.3.1 cannot process some kind of .heic images post-produced on my iPhone.

I cannot attach heic files in this post, so you can find here one that is not recognized by LR.

https://www.dropbox.com/s/38jau341m9hdo12/MrGlimpser%2020220610%20201926.heic?dl=0

Thanks.

[Earth Oliver]

which iPhone? and post-produced how?

[Stefano Bertini]

iPhone 12 Pro Max

iOs 16.5

Edited with Infltr (https://apps.apple.com/it/app/infltr-filtri-infiniti/id935623257)

Happens when I use the "Ray of light" filter.

Thanks

[johnrellis]

My LR 11.3.1 / Mac OS 12.4 imports the photo but shows "Lightroom has encountered problems reading this photo"P

My LR 5.3 (cloud) imports the photo and shows a preview but says, "The file appears to be unsupported or damaged":

The file opens without error in:

Photoshop 23.3.2 

Premiere Pro 22.2.0

Preview

Irfanview (Windows)

Photos (Windows 10)

[johnrellis]

@Rikk Flohr: Photography, please move into Bugs.

[Rikk Flohr: Photography]

Let's check out today's releases and see if the problem is still there. 

[johnrellis]

The file opens correctly in my LR 11.4 / Mac OS 12.4.