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Hello fellow photogs, as of a few days ago the canon print studio plugin hasn't been opening for me. It loads then closes instantly. Does anyone know what could be causing this ?
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Do File > Plug-in Manager, select the Canon plugin in the left column, and in the right column, expand the Plug-in Author Tools panel and click Save Diagnostic Log to File:
Open that file in a text editor and copy/paste the entire contents here. That might give a clue.
it's not giving me the option to "click save diagnostic log to file" and there's no diagnostic messages
A couple things to try:
- Download the latest version of the plugin and reinstall it.
- Reset LR's preferences:
Plugins store lots of information in the preferences file, and a design flaw in LR causes the file to get corrupted sometimes.
If those don't help, I think you'll have to contact Canon support.
Just got off the phone with canon and apparently it's an issue with apples recent update to Big Sur 11.6 so now I guess it's just a waiting at this point.
Thanks for the update, that will help others with the same issue.
so we are waiting for Canon, strange that i spoke with canon this morning and they said nothing about waiting for an updated plugin. i do wish apple would stop all these updates for very little reason. the next time i'm not updating