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Canon R5 jpeg files are now *.HIF extensions and can't be read by Lightroom.

Community Beginner ,
Feb 04, 2021 Feb 04, 2021

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  What is Adobe doing to fix this issue. I know Canon has something to do with this but do you guys just not talk to eachother?  I usually shoot RAW but when I need to just snap a few shots for work in .jpeg and the files have an extention of .HIF and Lightroom is vertually usless now with Canon's new extention/file format.  Now I'm stuck shooting everything in huge RAW files just to make it work. 

 Adobe - your always slow to the game - I see Affinity in my future. 

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Crash or freeze, Import and export, Problem or error

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LEGEND ,
Feb 04, 2021 Feb 04, 2021

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"when I need to just snap a few shots for work in .jpeg and the files have an extention of .HIF"

 

Switch your R5 to record in JPEG (.jpg) instead of HEIF (.hif):

https://support.usa.canon.com/kb/index?page=content&id=ART178102 

 

As for LR supporting Canon .hif (HEIF), please add your constructive opinion to this feature request in the official Adobe feedback forum:
https://feedback.photoshop.com/conversations/camera-raw-and-dng/lightroom-classic-please-support-eos... 

and be sure to click Like and Follow at the bottom of the first post. That will make it a little more likely that Adobe will consider implementing the feature and you'll be notified when they do.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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Community Beginner ,
Feb 13, 2021 Feb 13, 2021

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  Just a suggestion but it would be nice to have an Adobe newsletter or email for known files issue compatability with Adobe LR & PS.  If there is one I wouldn't know where to look.  Any plans to support the new .HIF from Canon?

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LEGEND ,
Feb 13, 2021 Feb 13, 2021

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I'm sure Adobe will support this in the future. But Adobe never publically states any future plans.

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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It took quite a long time (over a year) before Lightroom supported the HEIC files iPhones generate (basically the same file format as .hif, so this might take a while.

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