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Cant't update Lightroom Classic on macOS 11.3.1 - Updates have been disbled for this machine

New Here ,
Jul 21, 2021 Jul 21, 2021

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hello

tell me please
why can't i update lightroom classic?
When I try to update I get a message: Updates has been disabled for this machine. Please contact your administrator. I'm working on macOS Big Sur 11.3.1

 

 

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Adobe Employee ,
Jul 22, 2021 Jul 22, 2021

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Hi,

 

We're sorry about the trouble while trying to update Lightroom Classic. Are you using a personal machine or a work computer?

 

If you're using a personal machine, try uninstalling the Creative Cloud desktop app using the Creative Cloud cleaner tool & then re-installing it to check if you're able to update Lightroom Classic. You can check out the steps to use the Creative Cloud cleaner tool here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

You can also check out the suggestions here: https://community.adobe.com/t5/photoshop-elements/updates-have-been-disabled-for-this-machine/td-p/1...

 

Let us know how it goes!

Regards,

Nikunj

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Adobe Community Professional ,
Jul 22, 2021 Jul 22, 2021

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Have you tried rebooting? That often clears up this issue. Logging out then back into CC can work too.

Make sure you are indeed the admin of the log-in account. 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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LEGEND ,
Jul 22, 2021 Jul 22, 2021

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Is this computer your property or a computer at work or a computer at school?

 

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