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Catalina 10.15.7 is too old ?

New Here ,
Nov 15, 2022 Nov 15, 2022

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I have Creative Cloud and I am member. In my computer I have Catalina 10.15.7. 

Lightroom Classic is not working because Catalina 10.15.7. is too old ( 2013 ) but still I must pay over 12 e every month and it is not possible to have new version to my computer. Why ? So I must have new computer ( iMac, 24 inch ) It is very expensive to have new computer. I want my money back.

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Guest
Nov 15, 2022 Nov 15, 2022

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We are all merely users like yourself. It will be necessary for you to contact Adobe to see if something can be done. Here is a link, and if you click on the circle in the lower right-hand corner it is possible to initiate a live chat with Adobe.

https://helpx.adobe.com/support.html 

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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We can't help you with your subscription or money back, only Adobe can do this directly (this is mainly a user-to-user support forum, and we have no control over your funds going to Adobe). Start by contacting Adobe directly:

https://www.adobe.com/about-adobe/contact.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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LATEST

Mac OS 10.15 will support Lightroom-Classic v11.xx

https://helpx.adobe.com/lightroom-classic/system-requirements/2022.html

If you cannot upgrade your Mac iOS (for whatever reason) then you must be satisfied with LrC v11.

V11 can be installed from the Creative Cloud Desktop App by searching for 'other versions'

2022-11-16 09_12_04-Catalina 10.15.7 is too old _ - Adobe Support Community - 13346612 — Mozilla Fir.jpg

2022-11-16 09_06_33-Creative Cloud Desktop.jpg

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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