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Hi I recently had an external hard drive fail, I bought a new external drive, but Lr is looking for the original to back up to. The disks are from different manfacturers, how do I change the destination to back up to the new external drive?
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When you get the backup dialog, click on the 'Choose' button and choose the new destination.
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Thanks
Unfortunatley I have all the filles on my new drive which were put there by one of Adobe's helpers via a computer share I have no idea how to get those back from the million and 1 fies that represent each days photography. Lr CC appears not to have worked correctly since day one. Are there any further tiers of help besides the community and someone messing around inside my computer?
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Yes, we can help, but we need a much more clear explanation of the problem. Screen captures showing the issues would help — use the "Insert Photos" icon to include your screen capture in your reply; do NOT attach files. Also, please state the version number of your Lightroom Classic (and not word like "latest" or "up-to-date").
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Thank you. My version 13.4 I am running it on a mac version 12.7.6 I somehow deleted the catalog where Lrc stored my files from my mac during a clean of my HD, I contacted support wherby I allowed access to my computer to an agent. he transferred the original files or some of them to an external HD. He also did a few other things I am not sure about.
The long and short of things is my files could not be found by Lrc to compound things my external drive failed but not before I managed to transfer them to a new drive, I would like to set this up as my new readable drive so the files are visible in Lrc. or maybe delete my version of Lrc and reinstall it and start a fresh with the backup catalog on my HD. To be honest a lot of it is over my head.
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We need screen captures to illustrate the problem. I said that already, please follow the instructions I gave.
Reinstalling LrC will not solve this problem.