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Community Beginner ,
May 13, 2017 May 13, 2017

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How the hell do you get to speak to someone at Adobe

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correct answers 1 Correct answer

Adobe Community Professional , May 13, 2017 May 13, 2017
Telephone support is only available on a very limited basis. However, live chat using your computer is more readily available and can be accessed by following this link:contact-bumper

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Adobe Community Professional ,
May 13, 2017 May 13, 2017

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Telephone support is only available on a very limited basis. However, live chat using your computer is more readily available and can be accessed by following this link:

contact-bumper

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New Here ,
Oct 08, 2017 Oct 08, 2017

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Your answer is COMPLETELY INACCURATE.  Selecting your link simply takes the visitor through the same cycle that GOES NOWHERE in searching for help.  Adobe simply does NOT PROVIDE help ... just a continuing cycle of screens, that lead nowhere.  There is not a "chat" icon anywhere, no pop-up options, and no telephone support links.  Suggesting that there is such a possibility simply misleads users.

Gary @ gary@garycdavis.com

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People's Champ ,
Oct 08, 2017 Oct 08, 2017

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Does this work?

Reach us by phone

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Community Beginner ,
May 03, 2021 May 03, 2021

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Well i waited 20 minutes on hold. ill have to try again when i have a few hours to listen to thier music....  I did find the phone number though with no issues.  

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New Here ,
Mar 23, 2021 Mar 23, 2021

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need to cancell free trial, cannot access through your hhps:

 

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LEGEND ,
Mar 23, 2021 Mar 23, 2021

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Log into your account at account.adobe.com, click on "View Plan Details", then click on "Cancel plan"

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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A site link for the advice from @dj_paige 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

 

Regards. My System: Lr-Classic 10.4, Photoshop 22.5, Lightroom 4.4, Windows-10 Nikon DSLR.

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New Here ,
May 03, 2021 May 03, 2021

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what the date

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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This is the most recent advice from Adobe Staff regarding "Chat"-

 

Please begin a secure chat session at-
https://helpx.adobe.com/contact.html?rghtup=autoOpen.

If the chat window fails to open, or is non-responsive, use a different device, a different computer, smartphone, or tablet to begin the interaction.
While it may be simpler to contact Adobe via telephone, there are several advantages to beginning a secure chat session. One of the  greatest is their support technicians' ability to take direct action to resolve a computer problem. If you have an account-related question, that  information will already be on the screen when you speak to someone via a chat interaction.

It can be tempting to try to get to a person as soon as possible. Still, the automated system can understand many common questions and  provide a personalized solution. If it is unable to do so, then the information about your concern is passed on to a person.

 

 

Regards. My System: Lr-Classic 10.4, Photoshop 22.5, Lightroom 4.4, Windows-10 Nikon DSLR.

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New Here ,
Aug 30, 2021 Aug 30, 2021

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hi

 

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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LATEST

What's your question or issue?

 

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