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8

checkboxes in collections panel for syncing are not showing

Community Beginner ,
Nov 30, 2023 Nov 30, 2023

i have been having problems syncing from the cloud to lightroom classic - basically syncing wasnt happening...moreover, the little checkboxes for syncing collections were not showing...

having sought advice i went into the relevant section of lightroom preferences , held down the option key and hit the 'rebuild sync data' tab - on the prompt i closed lightroom and reopened it and started the resync and it worked a treat - all collections were synced correctly and the checkboxes were in place...

HOWEVER !! when i opened LRclassic the next day i was back to square one - i repeated the whole process as above with the same results...

BUT i shouldnt have to do this every time i open the program so is there a fix for this please ?

 

system details as follows

Lightroom Classic version: 13.0.1 [ 202310121438-d2af310c ]
License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 14
Version: 14.1.1 [23B81]
Application architecture: x64
Logical processor count: 12
Processor speed: 3.3GHz
SqLite Version: 3.36.0
Built-in memory: 49,152.0 MB
Real memory available to Lightroom: 49,152.0 MB
Real memory used by Lightroom: 11,507.2 MB (23.4%)
Virtual memory used by Lightroom: 63,128.8 MB
Memory cache size: 3,593.8MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1454MB / 24575MB (5%)
Camera Raw real memory: 1701MB / 49152MB (3%)
Standard Preview Size: 2880 pixels
Displays: 1) 5120x2880

TOPICS
macOS , SDK
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Explorer ,
Nov 30, 2023 Nov 30, 2023
LATEST

I experienced something very similar - sync simply stopped working on a specific day (fine between all the Cloud Apps). Rebuilding Sync sorted it, although it took a few days (the volume of photos I have in the Cloud) to remedy. It's been fairly good since then (so far).

I have hheard of others who lost their sync buttons next to Collections that then came back; hopefully you have enough evidence 9as it seems to repro on your system) to help Adobe.

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