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Client Proofing Stars and Album not appearing in Classic

Explorer ,
Nov 12, 2022 Nov 12, 2022

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1. I created collection in LRC

2. Went to web and set collection for proofing.

3. Client selected images.

4. Online I placed Stars to indicate in Classic which ones to finalize for clients.

5. I created a New Album of just the selected Images on the Web.

6. Nothing new is appearing in Classic. 

7. Yes, I am syncing this Catalog correctly.

 

Any idea what or why the information isn't downloading for me to see?

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Community Expert ,
Nov 13, 2022 Nov 13, 2022

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I've just tested that process, and it worked correctly, i.e. I see the album that I created from the proofing selections appearing in LrC. Note, however, that the album will appear in LrC under the "From Lightroom" collection set....have you checked there?

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Explorer ,
Dec 04, 2022 Dec 04, 2022

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I do not see the album there either. I can see the selections online, create the album, add stars all online but I have had LRC open for hours with sync running and no new data on LRC to indicate any new info, stars, albums. I have tried closing and reopening LRC too.

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Community Expert ,
Dec 07, 2022 Dec 07, 2022

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Has it still not appeared? I repeated my test yesterday, and again the created album does appear back in LrC fairly quickly after it was created in LrWeb.

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