Configuração do Notebook - Lightroom travando

Community Beginner ,
Aug 31, 2022 Aug 31, 2022

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Olá pessoal,

 

Meu Lightroom trava todas as vezes que peço para importar arquivos.

Já criei uma nova biblioteca e depois de adicionar algumas fotos ele trava.

Essa é a configuraçao do meu Notebook. 

Tá OK pra editar fotos e videos no LR e no PR?

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LEGEND ,
Aug 31, 2022 Aug 31, 2022

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

 

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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Hi GoldingG, 

These are the system information (although in Portuguese):

Thanks for your help!

 

 

Versão do Lightroom Classic: 11.5 [ 202208080927-8a575c91 ]
Licenciar: Creative Cloud
Configuração de idioma: pt
Sistema operacional: Windows 10 - Business Edition
Versão: 10.0.22622
Arquitetura do aplicativo: x64
Arquitetura do sistema: x64
Contagem de processadores lógicos: 8
Velocidade do processador: 1,9GHz
Versão do SqLite: 3.36.0
Memória interna: 32665,1 MB
Memória real disponível para o Lightroom: 32665,1 MB
Memória real usada pelo Lightroom: 3401,0 MB (10,4%)
Memória virtual usada pelo Lightroom: 4505,4 MB
Contagem de objetos da GDI: 897
Contagem de objetos USER: 2436
Contagem de alças e processos: 3868
Tamanho do cache de memória: 2752,5MB
Versão interna no Camera Raw: 14.5 [ 1177 ]
Contagem máxima de encadeamentos usados pelo Camera Raw: 5
Otimização do Camera Raw SIMD: SSE2,AVX,AVX2
Memória virtual do Camera Raw: 846MB / 16332MB (5%)
Memória real do Camera Raw: -20024MB / 32665MB (-61%)
Configuração de DPI do sistema: 96 DPI
Composição da área de trabalho ativada: Sim
Exibições: 1) 1920x1080
Tipos de entrada: Multitoque: Não, Toque integrado: Não, Caneta integrada: Não, Toque externo: Não, Caneta externa: Não, Teclado: Não

Informações sobre processador gráfico:
DirectX: AMD Radeon R7 M460 (27.20.1034.6)


Estágio inicial: 4
Preferência do usuário: 1

Pasta do aplicativo: C:\Program Files\Adobe\Adobe Lightroom Classic
Caminho da biblioteca: C:\Users\leona\OneDrive-DL3\OneDrive - Daylight\PROJETO PATAGONIA\PROJETOS\LR\FOTOS DO PROJETO PATAGONIA\FOTOS DO PROJETO PATAGONIA.lrcat
Pasta de configurações: C:\Users\leona\AppData\Roaming\Adobe\Lightroom

 

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Adobe Employee ,
Sep 01, 2022 Sep 01, 2022

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We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Sep 01, 2022 Sep 01, 2022

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LATEST

 

Informações sobre processador gráfico:
DirectX: AMD Radeon R7 M460 (27.20.1034.6)

I do not suspect that your GPU driver is the issue, but their may be a newer one , 27.20.20912.1002, so check that.

That GPU is very old, release date in 2016, it might not be capable of accelerated graphics support. If you have the LrC option to use graphics processor on, turn it off ans see if that helps.

Exibições: 1) 1920x1080

As not 4K, the option to use graphics processor might not help much.

Processador   Intel(R) Core(M) i7-8550U CPU @ 1.80GHz, 1992 Mhz, 4 Núcleo(s), 8 Processador(es) Lógico(s)

 

Very low specs on the CPU, actually does not appear to meet Adobe listed system requirements (minimum) for LrC v11. Appears to be less than 2GHz, see:

https://helpx.adobe.com/lightroom-classic/system-requirements.html

What was the previous LrC version? You might need to roll back.

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