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connect to lightroom classic

Community Beginner ,
Nov 13, 2024 Nov 13, 2024

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I have a Sony A7 R5 camera and I have not been able to connect it to Lightroom Classic. I have many problems. It does not connect. I have changed the cable. I have reinstalled the software. I do not know what to do.

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Community Expert ,
Nov 13, 2024 Nov 13, 2024

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to theLR Classic forum so that proper help can be offered.

Scroll down here to see a list of the forums:
https://community.adobe.com/

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Community Expert ,
Nov 13, 2024 Nov 13, 2024

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I do not see that (new?) camera in the supported list. And what version number of Lr-Classic are you running.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

You may have to wait for the next upgrade of Lr-Classic for raw file compatibility.

Until then shoot in both raw & jpg- you should be able to import and view the jpgs in the meantime.

 

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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Community Expert ,
Nov 13, 2024 Nov 13, 2024

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You need Lightroom Classic 12.1 to support the RAW files

AxelMatt_0-1731569473034.png

Cameras supported by Camera Raw

 

and 13.3 for tethering support.

AxelMatt_1-1731569498059.png

A list of cameras that can be tethered to Lightroom Classic

 

Which LR version do you have installed?

Which operationg system do you use?

Do you tried to reset tje LR preferences to the default settings?

Do you see the camera in the operating system if it's connected? 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Expert ,
Nov 14, 2024 Nov 14, 2024

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This may sound like a strange solution, but I found it in some old thread elsewhere and it worked for me when my Sony A7R V suddenly did not appear when connected: remove the battery from the camera for about 15 minutes. Then try again.

 

-- Johan W. Elzenga

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