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Copy Button Freezes

New Here ,
Mar 31, 2023 Mar 31, 2023

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Everytime I use the COPY button to copy my edits and paste onto another photo, the computer freezes! Have to shut down computer manually to start over.  Any suggestions? Thanks!!

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correct answers 1 Correct answer

LEGEND , Apr 19, 2023 Apr 19, 2023

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

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Adobe Employee ,
Apr 06, 2023 Apr 06, 2023

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Hey @Julie29182042874k. Welcome to the Lightroom Community. I'll need more info to help you figure this out. Please go to Lightroom Classic > Help > System Info > Copy & paste here.

 

What type of images do you work with? JPEG or RAW? Do the images have any masks?

In the meantime, try this:


Looking forward to hearing back from you. Thanks!
Sameer K

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New Here ,
Apr 19, 2023 Apr 19, 2023

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Hi Sameer K,
I primarily work in RAW images and sometimes JPG. This is occurring in
both types of images. I turned off the Graphics processor,
updated Lightroom, restarted computer and it is still happening. The copy
& paste buttons both highlight when I hover over them. But when I click
on the copy button, the program freezes and I have to manually shut off
computer.





Lightroom Classic version: 12.3 [ 202304101834-a085245c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19044
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.5GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 16335.2 MB
Dedicated GPU memory used by Lightroom: 12.9MB / 984.6MB (1%)
Real memory available to Lightroom: 16335.2 MB
Real memory used by Lightroom: 1198.7 MB (7.3%)
Virtual memory used by Lightroom: 1309.7 MB
GDI objects count: 714
USER objects count: 2329
Process handles count: 1839
Memory cache size: 35.2MB
Internal Camera Raw version: 15.3 [ 1451 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 38MB / 8167MB (0%)
Camera Raw real memory: 44MB / 16335MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1440 pixels
Displays: 1) 1920x1080, 2) 1920x1080, 3) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No,
External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GT 720 (27.21.14.5671)
Init State: GPU for Display supported by default
User Preference: Off

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\Julie\Pictures\Lightroom\Lightroom Catalog-v12.lrcat
Settings Folder: C:\Users\Julie\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
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2) Flickr
3) Nikon Tether Plugin
4) Topaz Photo AI

Config.lua flags: None

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--

Julie Ades Richter

 


{Personal contact info redacted}

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LEGEND ,
Apr 19, 2023 Apr 19, 2023

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Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-...

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Apr 19, 2023 Apr 19, 2023

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It worked! Thank you! Your method didn't actually work, but resetting
preferences manually did work (option 3 for resetting preferences.)


--

Julie Ades Richter

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New Here ,
Aug 03, 2024 Aug 03, 2024

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I had this issue... turns out i unplugged my second monitor, and copy settings kinda showed up on second screen space..therefore couldnt click anything else.... had to use windows+P to turn ir off.. so that everything is on one screen! Maybe by some weird coincidence someone else is having this issue 😄

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New Here ,
Sep 15, 2024 Sep 15, 2024

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I can't thank you enough man! This was my problem!

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