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Could not copy a file to the destination folder because it is not writable. (54)

Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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I'v been struggling with this issue for some time now. Anythime I import photos directly to my computer no issue but trying to import them to my external hard-drive, it gives me the same message every time.

 

Lightroom is fully updated on my computer 

I'v tried uninstalling and reinstalling 

I tried a brand new external hard drive that didn't make a difference

I'v been using different work arounds and i'm sick of it and just want to how how to fix the issue 

 

Screen Shot 2022-10-19 at 8.00.05 AM.png

 

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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I never had this issue when I had my canon 7d

After I switched to my sony a7riii is when the issue began

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LEGEND ,
Oct 19, 2022 Oct 19, 2022

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So you go into the Import dialog box, you determine the EXACT Destination folder selected, and you change the permissions on this EXACT folder so that you have write permission.

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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I tried what you said and nothig changed its continuing to give me the same message 

 

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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quote

I tried what you said and nothig changed its continuing to give me the same message 

 


By @Christian26683832fyey

 

Show us a screen capture of the Import dialog box so we can read the folder chosen in the Destination Panel. Show us another screen capture of your operating system showing the permissions on the folder chosen in the Destination Panel.

 

Please use the "Insert Photos" icon to include your screen captures in your reply. Do NOT attach files.

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Screen Shot 2022-10-20 at 11.24.26 AM.png

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Is this what you're asking for? Sorry if i'm not fully understanding what you're asking for, i'm not super computer literate.

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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Yes, that's one of the screen captures. Now I want to see the permissions in your operating system for this folder 2022/2022-10-20, which you earlier said you changed to have write permission.

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Screen Shot 2022-10-20 at 11.40.03 AM.png

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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Did you see the part of my message where I named the specific folder that you are trying to write the photos to? I want to see the permissions on that exact folder.

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Sorry I guess i'm not quite understading, how do I get to that specific folder? 

 

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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They're your folders, I can't tell you where to find them, other than look on your hard disk(s).

 

But then you obviously didn't check the permissions on that folder, even though you implied you did that.

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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I don't have any folders on that hard drive, its brand new and I can't get lightroom to import anything onto it. Screen Shot 2022-10-20 at 2.22.57 PM.png

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Community Expert ,
Oct 20, 2022 Oct 20, 2022

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You need to reformat the hard drive! Macs cannot write to NTFS drives out of the box

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Thanks for Nothing 🙂 @dj_paige 

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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Make sure you have given Lightroom full disk access per the instructions here: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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I'v done this still no change

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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How is the external drive formatted? If it is NTFS (like most external hard drives come out of the box) than this is to be expected. Mac OS X can read NTFS but not write to it. Most external hard drives need to be reformatted first to use them with mac os X. There are commercially available drivers that allow mac os X to write to NTFS disks but they tend to break every time you update mac OS X so it is safer to just first reformat the disk.

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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it is formated to ntfs what is a better format option?

 

Screen Shot 2022-10-20 at 11.35.59 AM.png

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Community Expert ,
Oct 20, 2022 Oct 20, 2022

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Macs cannot natively write to NTfS disks. It should be HFS extended if it is a spinning drive or APFS if it is a ssd. You can buy a driver that allows Macs to write to NTFS but you really only need this if you also hook the drive up to a PC

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Dude thanks so much! Reformatting the hard drive worked problem solved!!

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Community Expert ,
Oct 20, 2022 Oct 20, 2022

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Awesome!

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