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Crash after using sharpening slider in mask

New Here ,
Nov 04, 2021 Nov 04, 2021

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Hello

In Lightroom Classic 11.0, I have been experiencing the following error repeatedly:

1) I apply the gradient mask.
2) I use the sharpening slider in the mask.
3) The computer crashes immediately.

 

Here is the error log from Windows 10 Pro, version 21H1:

Protokollname: System

Quelle:        Microsoft-Windows-Kernel-Power

Datum:         04.11.2021 12:21:54

Ereignis-ID:   41

Aufgabenkategorie:(63)

Ebene:         Kritisch

Schlüsselwörter:(70368744177664),(2)

Benutzer:      SYSTEM

Computer:      DESKTOP-PU1P7AV

Beschreibung:

Das System wurde neu gestartet, ohne dass es zuvor ordnungsgemäß heruntergefahren wurde. Dieser Fehler kann auftreten, wenn das System nicht mehr reagiert hat oder abgestürzt ist oder die Stromzufuhr unerwartet unterbrochen wurde.

Ereignis-XML:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

    <EventID>41</EventID>

    <Version>8</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000400000000002</Keywords>

    <TimeCreated SystemTime="2021-11-04T11:21:54.6005840Z" />

    <EventRecordID>63040</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>DESKTOP-PU1P7AV</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="BugcheckCode">0</Data>

    <Data Name="BugcheckParameter1">0x0</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0x0</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">0</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    <Data Name="BootAppStatus">0</Data>

    <Data Name="Checkpoint">0</Data>

    <Data Name="ConnectedStandbyInProgress">false</Data>

    <Data Name="SystemSleepTransitionsToOn">0</Data>

    <Data Name="CsEntryScenarioInstanceId">0</Data>

    <Data Name="BugcheckInfoFromEFI">false</Data>

    <Data Name="CheckpointStatus">0</Data>

    <Data Name="CsEntryScenarioInstanceIdV2">0</Data>

    <Data Name="LongPowerButtonPressDetected">false</Data>

  </EventData>

</Event>

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Adobe Employee ,
Nov 04, 2021 Nov 04, 2021

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We've reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe or Microsoft?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Nov 05, 2021 Nov 05, 2021

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LATEST

What does the events viewer show?

 

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