Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Crashes after accessing Print button (Sonoma)

New Here ,
Sep 17, 2023 Sep 17, 2023

i recently downloaded lightroom 12.5 from creative cloud onto a 2022 m2 macbook air with 16gb ram. I used it once very lightly, just altering the colour and lighting slightly and it worked fine. Once i hit the print button, the app crashed. I tried reopening it, it would open very quickly, show me a blank "page 1 of 1" screen for 1 second, then crash right away over and over again. I even tried deleting and redownloading the app, and it still does this. What do I do? Btw i have illustrator and photoshop on the same computer and they work fine. 

TOPICS
macOS
365
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 17, 2023 Sep 17, 2023

Its worth noting that I just upgraded to macos 14 sonoma public beta. Could this be why its not working?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 17, 2023 Sep 17, 2023

Yes, Adobe have not yet released a version of Lightroom-Classic that is said to be compatible with Sonoma OS.

 

Regards. My System: Windows-11, Lightroom-Classic 15.1, Photoshop 27.2, ACR 18.1.1, Lightroom 9.1, Lr-iOS 10.4.0, Bridge 16.0.1 .
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 17, 2023 Sep 17, 2023

but they have for photoshop and illsutrator?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 17, 2023 Sep 17, 2023

"but they have for photoshop and illsutrator?" - Have they? Do you know? If anyone knows they would be under a NDA not to reveal. I don't have an insight to Adobe App releases.

The Photo and Design Apps are developed by different Adobe teams. Nothing suggests that if one will work that the others will also work.

So my answer is still an unknowing 'yes' to- "Could this be why its not working?"

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1, Photoshop 27.2, ACR 18.1.1, Lightroom 9.1, Lr-iOS 10.4.0, Bridge 16.0.1 .
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 18, 2023 Sep 18, 2023
LATEST

i don't know, but photoshop and illustrator work for me on sonoma 14.0

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines