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Crashes regularly and has been for a year

New Here ,
Oct 23, 2022 Oct 23, 2022

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Hey there. For about a year, I've been experiencing crashes with Lightroom. I havent been able to determine any kind of pattern with the crashes, and I cant really determine if this is an issue with my Mac or the software. It's not consistent, but updating LR and MacOS does has not changed anything. I reset the PRAM last night, no change.

 

This is the most recent crash report:

 

Process: Adobe Lightroom Classic [645]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 11.5 (11.5)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Lightroom Classic [645]
User ID: 501

Date/Time: 2022-10-23 08:31:50.984 -0400
OS Version: macOS 11.6 (20G165)
Report Version: 12
Bridge OS Version: 5.5 (18P4759a)
Anonymous UUID: 5903574D-A13F-9C38-C7A6-1E5AAB97534E

Sleep/Wake UUID: CB2714C8-3895-472B-85A0-27289793F44D

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Adobe Employee ,
Oct 23, 2022 Oct 23, 2022

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We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Apple’s?

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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LATEST

Try logging into another account (you may need to make one), still crashing? 

Try starting up in Safe mode (hold down Shift Key when booting), still crashing? 

You might want to try running a free utility like Onyx: still crashing? 

https://www.titanium-software.fr/en/onyx.html

Also view:

https://www.macworld.com/article/352902/onyx-review-macos.html

https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html

From Adobe:

https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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