Copy link to clipboard
Copied
Hey there. For about a year, I've been experiencing crashes with Lightroom. I havent been able to determine any kind of pattern with the crashes, and I cant really determine if this is an issue with my Mac or the software. It's not consistent, but updating LR and MacOS does has not changed anything. I reset the PRAM last night, no change.
This is the most recent crash report:
Process: Adobe Lightroom Classic [645]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 11.5 (11.5)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Lightroom Classic [645]
User ID: 501
Date/Time: 2022-10-23 08:31:50.984 -0400
OS Version: macOS 11.6 (20G165)
Report Version: 12
Bridge OS Version: 5.5 (18P4759a)
Anonymous UUID: 5903574D-A13F-9C38-C7A6-1E5AAB97534E
Sleep/Wake UUID: CB2714C8-3895-472B-85A0-27289793F44D
Copy link to clipboard
Copied
We’ve reviewed the email address you use with this forum and find no crash reports in our system.
Did you see a crash dialog?
Do you use a different email address when filling out the crash report?
Was the crash dialog Adobe’s? Apple’s?
Copy link to clipboard
Copied
Try logging into another account (you may need to make one), still crashing?
Try starting up in Safe mode (hold down Shift Key when booting), still crashing?
You might want to try running a free utility like Onyx: still crashing?
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html