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Crop tool issues

New Here ,
Apr 10, 2021 Apr 10, 2021

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I am having problems with the crop tool. When I try to use it, I briefly get the rule-of-thirds overlay and then it disappears, the cursor reverts back to the standard arrow, and I cannot drag from any of the corners or sides of the image; once out of every 10-15 tries, it will work. I have tried uninstalling and reinstalling LRC, without success. Any help will be appreciated.
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LEGEND ,
Apr 10, 2021 Apr 10, 2021

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Try resetting the preferences in Lightroom Classic.

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