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Cuando hago clic sobre "quitar ruido" se ma apaga el ordenador por completo

New Here ,
Dec 01, 2023 Dec 01, 2023

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Cuando estoy dentro del modulo REVELAR en LrC y le doy a "QUITAR RUIDO" se apaga repentinamente el ordenador y tengo que volver a clicar el boton de encenderlo, estoy desesperado. He estado mas de dos horas con un tecnico de Adobe y no hay forma de solucionar el tema. Alguien me puede ayudar

Caracteristicas de mi ordenador:

3,8 GHz Intel Core i5 de 4 núcleos

Radeon Pro 580 8 GB

24 GB 2400 MHz DDR4

 

Esta al dia de las actualizaciones. Muchas gracias

 

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LEGEND ,
Dec 01, 2023 Dec 01, 2023

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When the computer shuts down, it is most likely that you have a hardware malfunction, or a bad driver.

 

First update the driver for the Radeon Pro580 GPU. If that doesn't help, then most likely the GPU is malfunctioning, and it should be replaced. By the way, this GPU is 6 1/2 years old, and it would be a very good idea to get a newer GPU if you plan to do a lot of noise removal.

 

 

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LEGEND ,
Dec 01, 2023 Dec 01, 2023

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

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