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désactivation de lightroom

New Here ,
Mar 13, 2022 Mar 13, 2022

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Je suis abonné à Lightroom depuis 2 ou 3 ans mais derniérement accés refusé je suis passé sur une version d'essai, que faire pour retrouver ma version...

 

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correct answers 1 Correct answer

Community Expert , Mar 13, 2022 Mar 13, 2022

Try to login here with your AdobeID that you use to activate Lightroom.

Does that work?

... and as dj already said, you need to share much more details for us to be able to help

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LEGEND ,
Mar 13, 2022 Mar 13, 2022

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Explain in more detail.

 

Also, please be specific, are you talking about Lightroom (Lr icon) or Lightroom Classic (LrC icon).

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Community Expert ,
Mar 13, 2022 Mar 13, 2022

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Try to login here with your AdobeID that you use to activate Lightroom.

Does that work?

... and as dj already said, you need to share much more details for us to be able to help

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Mar 15, 2022 Mar 15, 2022

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Merci, comment faire pour retrouver mon AdobeID ? le 12 mars en ouvrant Lightroom j'ai eu un message Adobe qui me demandé mon ID n'ayant pas réussi je suis passé sur la version d'essai alors que je suis à jour de mon abonnement mensuel. Merci d'avance

 

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LEGEND ,
Mar 15, 2022 Mar 15, 2022

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Your Adobe ID is the e-mail address you used when you subscribed.

 

Please explain the problem in a lot more detail. Please answer the other questions. What software are you referring to? Is it Lightroom Classic (LrC icon) or Lightroom (Lr icon)? 

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New Here ,
Mar 15, 2022 Mar 15, 2022

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Merci à tous, j'ai résolu mon problème en me reconnectant sur mon compte ADOBE avec mon ID et MDP par contre je ne comprend pas pourquoi il s'était déconnecté.

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