• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Decommissioning and changing the label on a device

Contributor ,
Apr 20, 2024 Apr 20, 2024

Copy link to clipboard

Copied

I am on the Photography plan using the latest version of Lr on a Dell laptop. I recently bought a new computer and since my plan only allows so many devices I need to tell Adobe to deactive the old Dell but the computers linked to my account are all mislabelled making it confusing. How to I straighten the labelling issue out and then deactivate? 

TOPICS
Windows

Views

90

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 20, 2024 Apr 20, 2024

Copy link to clipboard

Copied

If you still have the old computer, bring up the Adobe Creative Cloud Desktop App and sign out, doing so deactivates all Adobe apps in your plan on that computer.

 

Alternativly, At the Adobe web site, manage your account, your plan, and deactivate all of them, then on the correct computer sign in via the Adobe Creative Cloud Desktop App.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 20, 2024 Apr 20, 2024

Copy link to clipboard

Copied

If these are creative cloud apps, you can just sign out of the Creative Cloud application, and then later when ready to use the software again, sign in with your e-mail ID.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 20, 2024 Apr 20, 2024

Copy link to clipboard

Copied

LATEST
quote

I am on the Photography plan using the latest version of Lr on a Dell laptop. I recently bought a new computer and since my plan only allows so many devices I need to tell Adobe to deactive the old Dell but the computers linked to my account are all mislabelled making it confusing. How to I straighten the labelling issue out and then deactivate? 


By @joelh33703351


If it is unclear which device you need to deactivate, then simply deactivate all of them. As soon as you try to use Lightroom Classic on one of your current computers, you will activate that computer again by logging into your account.

 

-- Johan W. Elzenga

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines