Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
7

Dehaze slider causing image to turn black

New Here ,
Oct 19, 2023 Oct 19, 2023

When using the dehaze slider it either turns the image black directly in the develop mode or (if using dehaze as a mask) will export as a black image.  

 

Lightroom Classic version: 13.0.1 [ 202310121438-d2af310c ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 14
Version: 14.0.0 [23A344]
Application architecture: x64
Logical processor count: 16
Processor speed: 2.3GHz
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,758.9 MB (10.7%)
Virtual memory used by Lightroom: 44,077.7 MB
Memory cache size: 377.2MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 775MB / 8191MB (9%)
Camera Raw real memory: 848MB / 16384MB (5%)
Standard Preview Size: 3584 pixels
Displays: 1) 3584x2240

Graphics Processor Info:
Metal: AMD Radeon Pro 5500M
Init State: GPU for Image Processing supported by default
User Preference: Auto

TOPICS
macOS
509
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 19, 2023 Oct 19, 2023

restarting my computer between opening catalogs seems to have helped

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 23, 2023 Oct 23, 2023

This issue is persisting for me. My system info is below. I have uninstalled lightroom and reinstalled, turned off GPU and while i can see the edits in lightroom with GPU turned off, the images get exported as fully black. I have updated my graphics cards. 

 

Lightroom Classic version: 13.0.1 [ 202310121438-d2af310c ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 14
Version: 14.0.0 [23A344]
Application architecture: x64
Logical processor count: 16
Processor speed: 2.3GHz
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 3,025.5 MB (18.4%)
Virtual memory used by Lightroom: 49,492.4 MB
Memory cache size: 378.8MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2056MB / 8191MB (25%)
Camera Raw real memory: 2528MB / 16384MB (15%)
Standard Preview Size: 3584 pixels
Displays: 1) 3584x2240

Graphics Processor Info:
Metal: AMD Radeon Pro 5500M
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/keirahand/Documents/2023 Clients/Brooke & Sam/Brooke & Sam-v13.lrcat
Settings Folder: /Users/keirahand/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) ColorChecker Camera Calibration
4) Flickr
5) Monogram Plugin
6) Nikon Tether Plugin
7) Pixieset

Config.lua flags: None

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 24, 2023 Oct 24, 2023

I'm having the same issue FREQUENTLY! I restart Lightroom and occasionally the computer. The problem has persisted since LR 12. Was hoping 13.1 would be a fix. Really problematic! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2023 Oct 27, 2023

Same here. Annoying 😞 

my workaround for a while: works "better" when "usage of graphic processor" in Performance is switched off. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 30, 2023 Oct 30, 2023

This issue once again happened, mid-gallery edit while applying dehaze to one image fine, and then the next image i applied it to turned black as well as the preceding image. Restarting my computer fixed the issue, however this is not a long term fix. adobe - please for the love of god fix this i cant restart my computer every time this occurs.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 30, 2023 Oct 30, 2023

It continued happening to me with clients breathing over my shoulder. Finally I clean installed Sonoma, Lightroom, photoshop, photo mechanic & Dropbox. So far so good. Also severely reduced the amount of images in my LR catalog. To me it acts like a graphics/display problem. I'll let you know of it happens again with the clean install...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 16, 2023 Nov 16, 2023
LATEST

The only long term fix I seem to have found is removing a certain plugin from Lightroom, Pixieset. Maybe it's some interaction with various plugins? This solution makes no real sense to me but figured I would share the information since Adobe isn't helpful on this.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines