Develop issues

[bradleyl41346855]

Good evening, can anyone assist. I downloaded lightroom today, and in my develop screen my images don't show, only lines across the screen. 

  Thanks in advance. 

[Per Berntsen]

Go to Edit > Preferences > Performance, and uncheck Use graphics processor – this should fix the issue.

Updating your graphics driver may make it possible to work with the GPU enabled.

[nikunj.m]

Hi There,

We apologize about the issue you are facing with Lightroom classic in the develop module.

This may be happening due to either an incompatible Graphic card or the Graphic drivers installed on the computer.

You can go to the Preferences for Lightroom through the Edit menu. Go to the Performance Tab and uncheck the option to Use Graphic Processor. If Lightroom is up to date to the latest version then select OFF from the drop down and select OK. Then quit and relaunch Lightroom Classic to check if the images appear properly in the develop module.

If it works with the Graphic Processor disabled. You can check the troubleshooting steps as per the below mentioned article.

https://helpx.adobe.com/in/photoshop/kb/troubleshoot-gpu-graphics-card.html

Note: Though the acticle is for Photoshop but the steps should help with Lightroom as well.

Let us know if that helps.

Regards

Nikunj