Develop Module Crashes then message saying Catalog has error

New Here ,
Dec 14, 2021 Dec 14, 2021

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THIS IS HORRIBLE !!!!!! ADOBE PLEASE FIX THIS !!!!!

I did NOT have an issues with the older version and now for the last 3 days it is one issue after another !!!!!!

The develope module keeps crashing and then when I go to restart it says the cataloge has an error !!!
and so I keep having to revert to the cataloge that was backed up right before the update! I lost all the work I did on a project esyterday that I had saved to the back up cataloge but now says error!!!!! I am a professional pghotorapher and I DO NOT HAVE TIME to deal with these issues!! We all pay enought monthy fees for teh programs this should FIXED by NOW!!!!!!! And I can't even get someone on the phone!!!!!

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LEGEND ,
Dec 15, 2021 Dec 15, 2021

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Call/contact Adobe

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LEGEND ,
Dec 15, 2021 Dec 15, 2021

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We're not Adobe. We can't fix anything. You might want to tell Adobe, not us ... but even so, I doubt this is the fault of Adobe or the fault of Lightroom. "Catalog has an error" is almost always due to a hard disk malfunction. So you might be able to fix it, by either getting a new hard disk, or putting a recent backup of the catalog file on another disk and using that.

 

 

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Adobe Community Professional ,
Dec 15, 2021 Dec 15, 2021

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Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

FWIW, you may think an issue on your end is a bug that is affecting everyone, that Adobe can fix: not the case.

Can't hurt once up and running to try optimizing your catalog. And backup everything and often!


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Community Professional ,
Dec 15, 2021 Dec 15, 2021

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I agree with the other 3 responses - however, it may be something we can help with IF you list your computer, OS and LR version. 

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