• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Develop Module - Disabled

Community Beginner ,
May 31, 2021 May 31, 2021

Copy link to clipboard

Copied

Hello.  I have a monthly paid membership.  I was just logged in yesterday and now today my DEVELOP module is coming up with this message.  I have rebooted and still does not work.  Please help!

Views

556

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 31, 2021 May 31, 2021

Copy link to clipboard

Copied

Did you also log out and log back in again? Sometimes it helps. 

 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 31, 2021 May 31, 2021

Copy link to clipboard

Copied

Hi Sean!  Thanks for the reply.  I have logged in/out of Adobe (twice).  I've also rebooted my computer twice.  My email and CC have not changed and are up to date.  😕

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

My next step would be to check the CC app and jump through the CC app reinstall and then Lightroom hoop. Yes, it's a pain. The CC app itself has broken on me a few times. 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 31, 2021 May 31, 2021

Copy link to clipboard

Copied

Go to Adobe.com. Sign in (if not already),  select Manage your account, verify nothing with payment status is wrong. Verify e-mail is correct (that would be odd). Verify that activated computers are correct.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

All is good here...  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

Please take a look here: 

Purchased Creative Cloud apps appear as trial versions (adobe.com)

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

I've had CC for MANY years, def not a trial...  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

LATEST

Please try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

If this doesn't help I would suggest a complete and clean reinstallation.

Please follow the steps below:

 

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines