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Did you also log out and log back in again? Sometimes it helps.
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Hi Sean! Thanks for the reply. I have logged in/out of Adobe (twice). I've also rebooted my computer twice. My email and CC have not changed and are up to date. 😕
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My next step would be to check the CC app and jump through the CC app reinstall and then Lightroom hoop. Yes, it's a pain. The CC app itself has broken on me a few times.
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Go to Adobe.com. Sign in (if not already), select Manage your account, verify nothing with payment status is wrong. Verify e-mail is correct (that would be odd). Verify that activated computers are correct.
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All is good here...
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Please take a look here:
Purchased Creative Cloud apps appear as trial versions (adobe.com)
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I've had CC for MANY years, def not a trial...
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Please try to reset the Lightroom preferences.
https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
If this doesn't help I would suggest a complete and clean reinstallation.
Please follow the steps below:
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)