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Develop module doesnt work

New Here ,
Oct 18, 2021 Oct 18, 2021

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Hello. My lightroom doesnt see my months paying and develop window doesnt work

Mac OS

Lightroom Classic version: 8.4.1 [ 201909111355-eb9b68f0 ]
License: Trial Ended
Language setting: ru-RU
Operating system: Mac OS 10
Version: 10.12.6 [16G2136]
Application architecture: x64
Logical processor count: 4
Processor speed: 2,6 GHz
Built-in memory: 8 192,0 MB
Real memory available to Lightroom: 8 192,0 MB
Real memory used by Lightroom: 442,3 MB (5,3%)
Virtual memory used by Lightroom: 593,2 MB
Memory cache size: 4,6MB
Internal Camera Raw version: 11.4.1 [ 291 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 4095MB (0%)
Camera Raw real memory: 0MB / 8192MB (0%)
Displays: 1) 2560x1600

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correct answers 1 Correct answer

Community Expert , Oct 18, 2021 Oct 18, 2021

Make sure you are logged into your account in the CC App. It looks like you are not logged in.

 

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LEGEND ,
Oct 18, 2021 Oct 18, 2021

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"Develop window doesn't work"?

 

Is there an error message? If so, show us the exact unedited word-for-word error message.

 

What does happen when you try to use the Develop Module? Explain in detail.

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Community Expert ,
Oct 18, 2021 Oct 18, 2021

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Login into your Adobe account below and check the status of your subscription: 

https://account.adobe.com/plans

 

If there are any problems with your subsription you have to contactthe Adobe support.

We cannot help with account and/or payment problems/questions — only Adobe Customer Service can do that. 

Contact Adobe Customer Care: https://helpx.adobe.com/contact.html 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

 

If into your account looks all ok then take a look here:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

 

 

  

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Expert ,
Oct 18, 2021 Oct 18, 2021

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Make sure you are logged into your account in the CC App. It looks like you are not logged in.

 

-- Johan W. Elzenga

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New Here ,
Oct 19, 2021 Oct 19, 2021

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LATEST
Yes, the problem was exactly with it. I've solve it. Thank you

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