Difficulté importation photos

[enlightened_friends9762]

Bonjour,

Lorsque j'importe des photos sur lightroom classic, j'accède à mes fichiers mais l'importation ne se fait pas.

Avez-vous déjà rencontré ce problème et savez-vous pourquoi?

Merci par avance.

Bien cordialement

[Rob_Cullen]

"When I import photos to lightroom classic, I access my files but the import is not done.

Have you ever encountered this problem and know why?"

What option do you use to Import-  COPY, MOVE, ADD .?

How do you "access" your files?   Is this in Lightroom-Classic, or in Windows File Explorer?

Do the photos appear in the folder panel of the Library?

What makes you say the Import is not done?

Do you see any error messages?

What is you LrC version Number and Windows Version?  Go Menu > Help > System Info...

[enlightened_friends9762]

Thank you for your reply.
I'm working with Lightroom Classic;
I'm using the import function.
The photos aren't appearing, and I don't get any error messages.
I can't tell you why the import isn't working.
Regarding the version, it's Lightroom Classic, version 14.01.Windows 10 Professionnel/22H2
I have an update available, but my computer's operating system won't allow me to install it. Maybe that's related?

[GoldingD]

I have an update available, but my computer's operating system won't allow me to install it

What is the error message, can you post a screenshot of it.

\

[Rob_Cullen]

"The photos aren't appearing,"  Where are the photos not appearing?  In the Import dialog when you select a source (Camera card, etc)? Or in the Library Grid view after an import process?

Are the photo previews black or dark grey?  Try a test to set screen profile to sRGB- Solution 2 in this link:

https://helpx.adobe.com/lightroom-classic/kb/photos-appear-black-gray-rectangles.html

Did you upgrade to LrC v14.1 just recently?

With respect, your replies are very brief in information and we are guessing at answers. Providing more details and screen-clips would be helpful.