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Disparition de photos

New Here ,
Nov 06, 2021 Nov 06, 2021

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Bonjour,

Mes photos stockées dans le dossier image de mon mac ont disparu.

J'utilise lightroom et Appel me dit que le problème vient ans doute du cloud de lightroom.

Serait-il possible que lightroom ait perdu mes photos ?

Merci de votre aide.

 

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LEGEND ,
Nov 06, 2021 Nov 06, 2021

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

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LEGEND ,
Nov 07, 2021 Nov 07, 2021

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From the translation to English:

 

Could it be possible that lightroom lost my photos?

 

Please provide the information requested by @GoldingD. Also please note that no version of Lightroom "loses" your photos; almost always when this happens the photos were moved or deleted by the user or other software or hardware malfunctions.

 

I use lightroom and Appel tells me that the problem comes from the lightroom cloud.

 

Please explain this in a lot more detail, explain step-by-step what you did, and show us a screen capture of the problem. Please tell us the exact word-for-word unedited error message.

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