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Dont Recognise Persons

Community Beginner ,
Jan 30, 2025 Jan 30, 2025

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My lightroom classic dont recognise persons

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

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Adobe Employee ,
Jan 30, 2025 Jan 30, 2025

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Hey @josé__9182! Welcome to the community!

Can you share more details about the issue? Is this happening with every photo or just specific ones? What version of Lightroom Classic are you using? Could you share your System Info? You can find it under Help > System Info. Just copy the info to a text file and attach it to your response.

Thanks!

Alek

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Community Beginner ,
Jan 30, 2025 Jan 30, 2025

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Hello Aleke.

It´s happening with all the photos. I'm using the last version of lightroom classic 14.1. 

The only thing that I've done was change computer. 

All the other things from Lightroom are working perfect!

Thank you very much

José

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Adobe Employee ,
Jan 31, 2025 Jan 31, 2025

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Hey @josé__9182!

Could you share your System Info? You can find it under Help > System Info. Just copy the info to a text file and attach it to your response.

Some people who have reported issues with facial recognition have mentioned that the problem was caused by their Lightroom path containing a special character, like "ä" or "é". If that's the case for you, can you check if reinstalling Lightroom to a different location and removing the temp files helps?

Thanks!

Alek

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Community Beginner ,
Jan 31, 2025 Jan 31, 2025

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LATEST
Dear Aleke
I'll try...thank you very much for your answer.


[Assinatura mail-01 (2)]

José M. Duarte

Equipa Multidisciplinar Marca de Gaia e GO ON INVEST IN GAIA

Rua Álvares Cabral | 4400-017 V. N. Gaia

Tel. +351 223 742 400 | Ext. 5084

joseduarte@cm-gaia.pt

www.cm-gaia.pt<>

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LEGEND ,
Jan 31, 2025 Jan 31, 2025

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quote

My lightroom classic dont recognise persons


By @josé__9182

 


What do you mean by this? Please describe in a lot more detail.

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