Edit of pictures in Lightroom Classic getting forced reset

[brod.kom]

Adobe Photoshop Lightroom Classic 13.4 (macOS Sonoma 14.2.1)

Lightroom 9.4.0 (iPad Pro iPadOS 17.5.1)

Hi,

Today I faced a major issue for me, and I hope you can help me to find a solution.
I work with Lightroom on both my iPad and my Mac Mini. I load my pictures straight from the card on Lightroom on the iPad, and after editing them on the iPad they are synchronized via the Adobe Cloud on Lightroom Classic, on my computer.

There, they are automatically saved on an external hard drive where my catalogue is also stored.

Today, when I opened Lightroom on my Mac Mini and accessed any album, all the images I clicked on (and displayed) were first displayed with retouching, then a few seconds later the retouching disappeared and the photo was displayed in “raw” format.

Each time I clicked on a photo, the problem repeated itself.

I tried this on albums still synchronized on my iPad, and once the photo was displayed on the computer, then automatically reset, the changes were also lost on the iPad.

Attached you will find 2 screenshots of the automatic reset, on 2 different albums.

If you need extra information, please let me know.
Thank you for your help !

Antoine.

[GoldingD]

In LrC, in the Develop Module, select one of your photos, Look at the History Panel. Is the top step in the history panel selected? Or are no steps in the history panel selected. And if you click on that stop step, does it show up as selected, and does the photo then appear as it should?

[brod.kom]

Hi,

Thank you for taking time on this issue.
I checked, and as I do all my editing mainly on iPad, I do have an history but a short one :

 However, this is only on my latest albums. On the other ones (where I have the issue, there is no history). Then I realized that my issue only affects albums from before ~20th of June.

The albums imported after that date are fine, as were the other ones before.

Then I had to think what happened around that time, and it appears that Lightroom Classic, on my computer, did an update of my complete catalogue and created a new version of it.

I suppose that is the origin of the issue.

Does it ring something to you ?

[brod.kom]

I tried to open the v13 catalogue version and had to "update" again the catalogue to match the actual version of Lightroom Classic.

Lightroom is currently loading all the pictures since ~20th of June (when I created the new catalogue) from the Adobe Cloud, but it seems that in this version of the catalogue the older albums are not affected by the previous issue.

Looks like the v14 catalogue had a bug somewhere...

[GoldingD]

LrC during the upgrade of the catalog, may have either upgraded the wrong catalog, or just failed. Some have issues like this whenever LrC upgrades a catalog, and they find that if they use MACOS Finder, or WINDOWS OS File Explorer to look for the proper previous catalog, and then double click on that catalog, LrC then upgrades correctly.

The root cause of this is not to my knowledge documented. I assume (without any proof) that the preferences file may be corrupt.

• https://lightroomkillertips.com/updated-catalog-looks-wrong/

Now one very odd issue. How is it your new catalogs are v14? I suspect that you are in Europe, is a LrC upgrade occurring via Adobe servers located or serving customers in Europe? (Europe getting them first is normally the case)

Perhaps in the Upgrade Screen, you edited the proposed catalog name, accidentally to include v14?

Can you verify your current LrC version.

[brod.kom]

Hello,
Here are some update about the issue since my last post. It's getting more precise...

So at the end of June, LrC requested an update of my catalogue to match the software version, which I did. My catalogue was then named "Nouveau catalogue - 2023-v13.lrcat" and changed to "Nouveau catalogue - 2023-v14.lrcat" (2013 mention is just because I created the catalogue last year).

I worked a bit with the catalogue, and then out of nowhere I received an error message from LrC saying that an error occured and that LrC had to shut down.

Then the app started again, and I received this message :

It says : "When Lightroom was last run, an unpredictable stop occurred due to a problem reading the catalog. Lightroom must now check the catalog before continuing."

I clicked "OK".

Then I had this one, checking the integrity of the catalogue.

Then this one, saying "Corrupt catalog detected" and

"The Lightroom catalog “New catalog - 2023-v13-update” is corrupt. It cannot be used or saved until it has been repaired.
Repair may take a few minutes and should not be interrupted.
A message with further instructions will be displayed once the repair is complete."

I clicked on "Repair the catalogue", and LrC created a new catalogue and transfered the corrupted one into a folder called "Corrupted catalogues". I worked with that catalogue without going to my "old" albums, only the new ones so I didn't notice the issue until a few days ago.

Yesterday, as described in my last answer) I opened the version 13 of my catalogue (the one from before the update) and LrC created a 14-compatible version (as it did in June). Then I left my computer open the whole day to add to the catalogue the photos from the past month still in the cloud.

This morning when I opened LrC again with this new catalogue, I had an error message (as the one I described above) and had to do the whole process again, and when I opened the "repaired" catalogue that LrC just created, all the edits of my past pictures where gone (exactly as the situation I occured a few days ago when I started this thread).

Any idea why is this creating this issue ?