El programa se Cuelga al redimensionar en la ventana de Exportar

New Here ,
Dec 27, 2021 Dec 27, 2021

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Con el nuevo Imac M1 (8nucleos y 16Gb) se queda colgado al cambiar las dimensiones de exportación en esa misma ventana. 

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Adobe Employee , Dec 27, 2021 Dec 27, 2021
Hi there, We're sorry about the trouble with Lightroom Classic. Would you mind sharing the version of Lightroom Classic and the operating system you are using? Since when you have been seeing this issue? Which file format do you use when seeing this issue?  Try resetting the preferences of Lightroom Classic by:  https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html Backup your preferences before resetting by: https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html...

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Adobe Employee ,
Dec 27, 2021 Dec 27, 2021

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Hi there,

 

We're sorry about the trouble with Lightroom Classic. Would you mind sharing the version of Lightroom Classic and the operating system you are using? Since when you have been seeing this issue? Which file format do you use when seeing this issue? 

 

Try resetting the preferences of Lightroom Classic by:  https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Backup your preferences before resetting by: https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

Let us know if that helps.

 

Regards,

Tarun

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New Here ,
Dec 27, 2021 Dec 27, 2021

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Buenas Tardes,

 

Gracias por la pronta respuesta.

 

Uso Mac Os 12.1 y Lightroom Classic V 11.1  

Me pasa en mis dos ordenadores ,  Imac M1 y el MacBook Pro M1

 

Cuando intento escribir la resolución para exportar se queda colgado. 

 

Adjunto capturas de pantalla...

 

Saludos cordiales,

 

AníbalCaptura de pantalla 2021-12-27 a las 23.28.50.pngIMG_3545.jpgIMG_3544.jpg

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New Here ,
Dec 28, 2021 Dec 28, 2021

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Buenas tardes,

 

Efectivamente se ha arreglado restaurando  las preferencias.

 

Muchísimas gracias. 

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