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Endless loop when logging into the account

Community Beginner ,
Dec 22, 2024 Dec 22, 2024

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Hello,
Today I installed my LR6 on a new notebook (the old one is dead). 
After logging in
into the account and entering the serial number, I get into an endless loop
in which I have to
repeatedly enter my Adobe account, then an email with a code and that's it.
LR6 doesn't open, every time I try this I have to log into the account again (infinite loop)

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. You cannot file a bug report for an old and unsupported version of Lightroom.]

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LEGEND ,
Dec 22, 2024 Dec 22, 2024

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Community Beginner ,
Dec 22, 2024 Dec 22, 2024

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Hello,

I've tried everything now, sometimes LR6 works, sometimes it suddenly asks for activation or the Adobe account. 
Everything worked well on the old computer (Win10), registering with the existing serial number went smoothly, 
but here on the new Win11 computer I keep getting into an endless loop of logging into an account and entering a
code sent by email. And this with every program call. I will now (after many years) uninstall all my Adobe products and bye!

Old-Papa

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LEGEND ,
Dec 22, 2024 Dec 22, 2024

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Many people report that the method I linked to works fine.

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Community Beginner ,
Dec 23, 2024 Dec 23, 2024

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Vielleicht, wenn die Hinweise und Anleitung auf Deutsch wäre, Google übersetzt das sehr komisch.

Zumindest werde ich bei jedem Aufruf des Programms zur Aktivirung in meinem Account aufgefordert und bekomme jedesmal eine Mail mit dem Code dazu. Ca. 10x habe ich das mitgemacht, nun reicht es aber!

Rund 8 Jahre konnte ich bisher gut mit LR6 arbeiten (Win7 und Win10), plötzlich werde ich von Adobe enteignet!

Old-Papa

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Community Beginner ,
Dec 23, 2024 Dec 23, 2024

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Hallo,

jetzt beim 2. Anlauf hat das funktioniert. PC ohne LAN und von DVD installiert, danach offline mit Seriennummer und den beiden Schlüsseln auf 2. PC aktiviert. Dabei den Adobe-CC ignoriert bzw. später entfernt.

Old-Papa

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