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Enhance - "Super Resolution" process removes the crop

New Here ,
Oct 16, 2021 Oct 16, 2021

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When you use this feature it removes the crop. Now I know this I will crop afterwards BUT this makes it pretty useless to use on images already worked on. Having to repeat work is silly. I thought it was a bug but Help tells me this was done intentionallly. Do you developers not live in the real world, he asked curiously?

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LEGEND ,
Oct 16, 2021 Oct 16, 2021

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/Edit/Followup/ My comments below are wrong

 

Enhance Resolution is to be used before other edits. It creates a new image to be worked on. Enhanced resolution ignoring previous edits, at least that one, is probably by design.

 

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Community Expert ,
Oct 16, 2021 Oct 16, 2021

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Julieanne Kost's video here demonstrates (MacOS LrC 10.3) current edits, specifically mentioning crop, transferring - nondestructively. 

 

I have just upgraded my 10.2 to 10.4, on Windows, and confirm the same. But I don't know why or how this should behave any differently for the OP. Perhaps something to do with GPU compatibility, or needing a reset of LR Preferences?

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New Here ,
Oct 16, 2021 Oct 16, 2021

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Color me confused because Adobe chat/help told me it does not hold the crop and real life is showing me it does not hold the crop...

 

I have deep respect for Kost but maybe something changed in the last update? 

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Community Expert ,
Oct 18, 2021 Oct 18, 2021

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To clarify my previous post: the crop IS being retained for me. Windows, 10.4, PEF raw format.

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LEGEND ,
Oct 16, 2021 Oct 16, 2021

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Looking at that video,, I see I am wrong about the previous edits including crop.

 

One thing, tne crop is non destructive, unlike had you accomplished an export. The crop should show up as a normal edit that can be undone/modified. 

 

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LEGEND ,
Oct 16, 2021 Oct 16, 2021

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I just tested my LR 10.4 / Mac OS 11.6, and Photo > Enhance > Super Resolution transfers the crop to the generated DNG.

 

A full-resolution screen recording showing your LR's bad behavior might give clues as to what's going wrong.

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LEGEND ,
Oct 16, 2021 Oct 16, 2021

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Absolutely no such issues on my end either, the crop is honored. Latest version of LR/ACR and Big Sur. 

Depending on the product, you may need to reset preferences or reinstall but this isn't a bug, it works as expected.

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Oct 18, 2021 Oct 18, 2021

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Works fine for me on my system.

Full file enhanced, crop retained.Full file enhanced, crop retained.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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