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Enhance Raw in Lightroom CC is disabled

Explorer ,
Jun 27, 2021 Jun 27, 2021

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I have the latest update of Lightroom Classic, as part of my Creative Cloud subscription. I am trying to understand why, when I launch the "Enhance" dialog box by right-clicking on a *.DNG image, only the Super Resolution option is available, whereas the Raw Details option is disabled. 

 

Thanks in advance!

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LEGEND ,
Jun 27, 2021 Jun 27, 2021

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As their is no longer any such product called Lightroom CC, please verify your program , and share that data as follows

__________________________________________________

 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

GoldingD_0-1624822226378.jpeg

 

GoldingD_1-1624822226378.png

 

GoldingD_2-1624822226379.png

 

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LEGEND ,
Jun 27, 2021 Jun 27, 2021

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That DNG file, from what source? A Camera, what camera? From conversion, Adobe conversion?

Not all forms of DNG are supported (Idealy that DNG would behave as one standard format did not pan out so well)

 

see: https://helpx.adobe.com/lightroom-classic/help/enhance-details.htm

 

 

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Explorer ,
Jun 27, 2021 Jun 27, 2021

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My apologies folks!!! I solved it accidentally and it was embarrassingly simple. When I unchecked the Super Resolution box (that had been checked during a previous edit) I was able to check the Raw Details box. SOLVED!

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