Copy link to clipboard
Copied
When I open Adobe Creative Cloud and click Update next to my Lightroom Classic, I get an error.
When I click details, I see:
Exit Code: 125 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '125' occurred while download FATAL: Error occurred in install product workflow with error code 125 error message {https://cdn-ffc.oobesaas.adobe.com/core/v2/applications?name=LTRM&version=11.4.1&platform=win64&build=11.4.1.202206241800,P:-4,PS:404,G:-4} -------------------------------------------------------------------------------------
After clicking the link in the error message I see:
Application Not Authorized.
Copy link to clipboard
Copied
I'm using Creative Cloud 4.6.0.386 on Windows 10
Copy link to clipboard
Copied
Update your Creative Cloud Desktop App from the App 'Help' menu.
It should be currently- v5.7.0....
Copy link to clipboard
Copied
Wow, old. And odd, when I look at the link below, that version does not show up, but v 4.6.0.384 is nearly 4 years out of date. You might have to remove it before you can update to current.
CC version history: https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html
About uninstalling:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
And to install:
https://www.adobe.com/creativecloud/desktop-app.html